Many customers reported poor communication, with emails going unanswered for days and a lack of follow-through on inquiries.
Customer Service
While some staff members received praise for their helpfulness and professionalism, others were criticized for being unresponsive and unhelpful.
Management Performance
There were mixed reviews regarding the effectiveness of property management, with some praising new management while others expressed frustration over unresolved issues and perceived favoritism.
Responsiveness
Several reviews highlighted quick responses from certain employees, particularly Cynthia and Rehanna, but many others experienced delays and lack of support.
NM
Niall Murray
4 days ago
5.0
Melinda was a great help booking the multipurpose room, we had to change the times for the event a couple of weeks later , Melinda did it instantly and also confirmed via email . Amazing service as always
GA
Green Ave
Jan 2, 2026
1.0
No hot water in the unit due to frozen pipe outside the unit. It's been two days and it has repeated happened in the past winter whenever temperature dropped below -10C. It was repeatedly brought up to the property manager.
How much longer do we have to live in fear of losing hot water?
II
Ilovefore
Jan 2, 2026
1.0
Property Manager Faizan refuses to do anything with our no hot water issue. There is no hot water EVERY TIME temperature drops around -10C despite inside the home being kept warm at all times. No issue with water heater inside the home. There is NO hot water on all 4 floors in this -11C winter weather. No shower, no cooking, and all they refuse to investigate and make this my problem to deal with.
Called a plumber and it was determined that pipe OUTSIDE of my unit is frozen.. property manager sent their own plumbers who came empty handed and said they will be back (who knows when), leaving our unit at risk, without hot water in this freezing winter.
LF
Louise Forsyth
Dec 30, 2025
5.0
Hi. We just started with MRCM October 1st, 2025. We were gifted with Marina, as our property manager. She is awesome! She really knows her stuff. She has been on top of everything, since the first day she started. We had a terrible PM and Company for quite a while. She has had a lot thrown at her since she started, but has gone about every issue 100%. Marina, gets back to you immediately. She is curtious, friendly, and a wonderful person to work with. I am so glad our board had decided to choose MRCM.
KB
Kristen Bradbury
Dec 18, 2025
1.0
This is the most unprofessional property management company I have ever dealt with. As the new management for our building, they have not taken the initiative to ensure that everything on their end is set up and working properly. They make assumptions and nothing is their fault. Residents are expected to follow the rules, yet the company seems to bend or ignore them when it suits them. Communication is poor, and I am repeatedly passed between departments without receiving clear answers or actual help. Emails often go unanswered for days, causing unnecessary delays and frustration. As a new management company, it is essential to ensure tenants are set up correctly and that operations run smoothly, which unfortunately has not been the case.
Frequently Asked Questions About Maple Ridge Community Management
What services does Maple Ridge Community Management provide?
Maple Ridge Community Management is a community association and property management company based in Ontario, Canada.
Where is Maple Ridge Community Management located?
It is located at 5753 Coopers Ave, Mississauga, ON, L4Z 1R9, Canada, in the Maple Ridge Community Management area.
What are the business hours of Maple Ridge Community Management?
They are open Monday to Friday from 9:00 AM to 5:00 PM and closed on weekends.
How can I contact Maple Ridge Community Management by phone?
You can reach them at +1 905-507-6726.
Does Maple Ridge Community Management have an official website?
Yes, their official website is http://www.mrcm.ca.
Which categories best describe Maple Ridge Community Management's business?
They specialize in property and building maintenance, property management, community association services, and are associated with Associa.
What nearby educational institutions are close to Maple Ridge Community Management?
Nearby schools include Iqra Islamic School and Al Manarat Academy, both elementary and religious schools you might consider if you live or work nearby.
Are there any religious centers close to Maple Ridge Community Management?
Yes, nearby religious centers include Islamic Propagation Centre, Jame Masjid, and IPC Jame Masjid Mississauga, which are mosques in the area.
What financial and insurance services are available near Maple Ridge Community Management?
Nearby financial services include Greatway Financial Inc., Nemesia “Noemi” Guerrero, and Joseph Jipson Gomez - Independent Insurance Advisor.
How can nearby services like Able Translations Ltd. assist customers visiting Maple Ridge Community Management?
Able Translations Ltd. provides translation and limo services which can help visitors who need language support or transportation when visiting the area.