About
Property Management Company
Maple Ridge Community Management is a community association and property management company based in Ontario, Canada.
Location
Hours
Reviews
4.2
2,175 reviews
5 stars
1,655
4 stars
110
3 stars24
2 stars18
1 star
368
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the responsiveness and helpfulness of staff members like Cynthia, Rupatie, and Rehanna, highlighting their professionalism and dedication.
Communication
Several reviews noted issues with communication, including slow response times and lack of follow-up on inquiries, leading to frustration among residents.
Management Issues
There were complaints about poor management practices, including unresolved maintenance issues and lack of accountability, which negatively impacted customer satisfaction.
Positive Experiences
Despite some negative feedback, many customers reported positive experiences with specific staff members who provided excellent service and resolved issues efficiently.
Concerns Over Fees
Some customers expressed dissatisfaction with additional fees and charges, feeling that the company prioritized profit over customer service.
- SSShiroman6 days ago4.0Their customer service is very responsive and professional. I had an issue that required IT support, and I'm pleased to say it was handled professionally and efficiently. The representative I worked with (Cynthia L.) was thorough in resolving my concerns with Condo Café and made sure everything was properly set up for my unit. Their communication was clear, and they made themselves available for any follow-up questions. I feel confident that everything is working as it should now. Great service overall!
- DBDiana BoutinNov 17, 20255.0Cynthia was absolutely fantastic! She was helpful, listened to the challenges I was having and the challenges with the previous service received. She absolutely redeemed MRCM. She was able to address the issue, call me back and have me set up. She is a gem and you are very lucky to have her. I have worked in Customer Service nearly all my life and Cynthia went above and beyond to help me. Thank you so much Cynthia!
- AHArthur HungNov 16, 20251.0Just like most previous review, you send multiple email and no one response. Just move in almost a month and the intercom buzzer haven’t update and no response from management. The building back door lock don’t even work and it’s been weeks, no one come do an easy fix. Now a day so many these building management service is not even up to par, highly recommend any new residential or commercial consider carefully when choosing building management company.
- SHShared Facilities Oakridge HeightsNov 12, 20255.0AVIS in customer Service was excellent to deal with. It's very rare in today's economy to have a customer service rep to take the time to solve issues. She was patient, polite and caring to make sure my issues were resolved. I would give her 10 stars if I could. Thank you.
- PGPolina GohshteinOct 30, 20255.0I would like to express my gratitude for Dorina's excellent work at the MRCM condo management office. I approached her with multiple questions over our residence at the condo and each time she responded very timely and was of great help. Also, Colin, who works at the same condo, has been extremely helpful. He helped connect us with the right people when maintenance issues arose. He is very diligent and detail oriented and helped guide us through the renovation process with patience and sensitivity to time considerations.
Frequently Asked Questions About Maple Ridge Community Management
What services does Maple Ridge Community Management provide?
Maple Ridge Community Management is a community association and property management company based in Ontario, Canada.
Where is Maple Ridge Community Management located?
It is located at 5753 Coopers Ave, Mississauga, ON, L4Z 1R9, Canada, in the Maple Ridge Community Management area.
What are the business hours of Maple Ridge Community Management?
They are open Monday to Friday from 9:00 AM to 5:00 PM and closed on weekends.
How can I contact Maple Ridge Community Management by phone?
You can reach them at +1 905-507-6726.
Does Maple Ridge Community Management have an official website?
Yes, their official website is http://www.mrcm.ca.
Which categories best describe Maple Ridge Community Management's business?
They specialize in property and building maintenance, property management, community association services, and are associated with Associa.
What nearby educational institutions are close to Maple Ridge Community Management?
Nearby schools include Iqra Islamic School and Al Manarat Academy, both elementary and religious schools you might consider if you live or work nearby.
Are there any religious centers close to Maple Ridge Community Management?
Yes, nearby religious centers include Islamic Propagation Centre, Jame Masjid, and IPC Jame Masjid Mississauga, which are mosques in the area.
What financial and insurance services are available near Maple Ridge Community Management?
Nearby financial services include Greatway Financial Inc., Nemesia “Noemi” Guerrero, and Joseph Jipson Gomez - Independent Insurance Advisor.
How can nearby services like Able Translations Ltd. assist customers visiting Maple Ridge Community Management?
Able Translations Ltd. provides translation and limo services which can help visitors who need language support or transportation when visiting the area.