Montara Park

Reviews

• BP

  Bhaumik Pawar

  Jan 2, 2026
  1.0
  I had a very disappointing experience with Montara Park, Norman, specifically regarding my security deposit refund. I moved out on July 31 and was informed that I would receive my $500 security deposit within 45 days, which should have been by mid-September. To avoid missing the check, I even leased another apartment in Norman for about one and a half months after moving out. Despite this, I received no check and no proper communication. The front desk girls at Montara Park are extremely unhelpful and rude. Every time I asked for help, they gave the same response: “Email the accounting manager.” They showed no ownership, no empathy, and frankly seemed unaware of basic processes. I emailed the accounting manager multiple times starting September 15 August but most responses were automated or generic excuses like being out of office or having a high volume of emails. There was no concrete update, no accountability, and no resolution. When I raised this again with the front desk, I was told they “can’t do anything.” After the 45-day period passed, I moved to New Jersey and had to escalate the issue to Cardinal Group admin and other teams due to the lack of response. I was told the check was mailed, but I never received any confirmation or tracking details. This supposedly happened twice. I was receiving all other mail at my address without any issue, which makes the situation even more questionable. Eventually, after months of follow-ups, repeated emails, calls, and escalations, I requested the check be sent via tracked or premium mail. Only then did I finally receive my deposit on December 22, almost five months after moving out. Even then, no tracking number was ever shared. The entire process was stressful, time-consuming, and completely avoidable. Chasing my own money for months should not be part of any tenant’s experience. If you value professional management, timely refunds, and basic accountability, think very carefully before choosing Montara Park. Getting your security deposit back here is far more difficult than it should ever be.
• KP

  Kyle Polly

  Dec 26, 2025
  5.0
  The property was beautiful an well maintained, I would recommend this for any an all young adults coming from out of state or for school. The maintenence team an adam handled any an all problem's we had in a timely manner an made us feel right at home, 5 stars for sure!
• JA

  Josh Aguilar

  Dec 19, 2025
  5.0
  Montara Park is easily one of the best communities in Norman! The management team is incredibly professional and they truly care about the resident experience. The grounds are always well-kept, and the atmosphere is perfect for anyone looking for a great place to call home near OU. If you’re looking for a team that goes above and beyond, this is it
• NA

  Nana Kwabena Asamoah Antwi

  Dec 18, 2025
  1.0
  I am having a bad experience in trying to get back my security deposit, even after agreeing to all their proposed deductions. I sent lots of emails for months and all to no avail. I won't recommend staying here. If you, definitely do not go the security deposit route.
• AR

  Abel rojas

  Dec 8, 2025
  5.0
  Montara Park has been great so far. The place is clean, quiet, and just really comfortable to live in. The staff is super friendly, and Cami is awesome — she’s always helpful and makes everything super easy. Anytime I’ve needed something, she’s on it right away. The apartments have a nice layout, parking’s easy, and the whole community just feels safe and chill. Honestly one of the best places I’ve stayed. If you’re looking for a solid, stress-free place to live, Montara Park is definitely worth checking out.

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