Staff Responsiveness
Many customers praised the staff, particularly Jasmine, for being friendly, helpful, and responsive throughout the leasing process.
Maintenance Issues
Several reviews highlighted ongoing maintenance problems, including slow response times and unresolved issues with amenities like the pool and trash services.
Security Concerns
Multiple reviews mentioned broken gates and safety issues, leading to feelings of insecurity among residents.
Community Atmosphere
Some residents appreciated the community feel and kid-friendly environment, while others noted issues with cleanliness and noise.
High Rent Value
Many customers felt that the rent was overpriced for the quality of the apartments and services provided.