AM
Alyssia Mccleary
Dec 3, 2025
If I could give zero stars, I would. My entire experience with HCO Leasing has been unprofessional, stressful, and full of contradictions. I was told I was next in line for a property after an existing HCO tenant had “first dibs.” I was fully prepared to pay immediately without any issues. Instead, I was given the runaround for days.
I was told multiple times ( Wednesday) that if the other applicant didn’t pay, I would be able to secure the home on Friday. By the end of that day, I received a confusing, copy-and-paste message saying:
“No one ahead of you has paid. That is where it’s at currently… we don’t want to tell you to move on but we can’t take your payment. Upper management says that’s where it’s at.”
So not only did no one ahead of me pay, but they still refused to accept my payment even though I was next in line. The lack of communication, the contradictions, and the avoidant responses were extremely unprofessional. They stopped answering calls altogether and would only send vague texts that told me nothing.
Given that the property was clearly never available to me—despite their own staff repeatedly telling me otherwise—I expect my application fee to be returned immediately. It is unacceptable to advertise a home, take application fees, and then block applicants from securing the home with misleading and inconsistent information.
HCO Leasing wasted my time, my money, and my energy with their carelessness, lack of transparency, and unprofessional behavior. I wouldn’t recommend them to anyone. Save yourself the frustration and rent from a company that actually knows how to communicate and operate with integrity!!!!