Willoughby Hills Towers

4.6
631 reviews
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Business Details

27400 Chardon Rd, Willoughby Hills, OH
44092, United States
(833) 579-8696
https://www.willoughbyhillstowers.com
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About

Apartment Building
Our apartment suites are for those who demand quality, value and excellence. Willoughby Hills Towers is a beautifully landscaped apartment community surrounded by acres of trees giving you a sense of serenity, but yet close to shopping and major freeways. We offer our residents the added convenience of online rental payment and maintenance requests. Willoughby Hills Towers is the unbeatable choice in fine apartment living!

Location

Willoughby Hills Towers
27400 Chardon Rd, Willoughby Hills, OH
44092, United States

Hours

Reviews

4.6
631 reviews
5 stars
531
4 stars
39
3 stars
9
2 stars
12
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

Tautiana Welch and other staff members received high praise for their professionalism, helpfulness, and friendly demeanor, making the leasing process smooth and enjoyable for many customers.

Cleanliness

Several reviews highlighted the cleanliness of the apartments and common areas, although there were also complaints about dirty hallways and pest issues.

Maintenance

Maintenance staff, particularly James, were frequently commended for their quick and effective responses to repair requests, contributing to a positive living experience.

Mixed Experiences

While many customers had positive experiences, some reported issues with management responsiveness and unresolved maintenance problems, indicating inconsistency in service.

Community Atmosphere

The overall atmosphere of Willoughby Hills Towers was described as pleasant and welcoming, with many residents appreciating the sense of community.
  • JJ
    Jon
    6 days ago
    5.0
    Today I toured Willoughby Hills Towers with Brandi. I really enjoyed my tour with her. She was friendly, informative and funny. She showed me a model suite that was clean and furnished. The hallways, gym and laundry was very clean. I look forward to applying to Willoughby Hills Towers. And I also look forward to working with Brandi.
  • JM
    Joshua Mitchell
    Nov 14, 2025
    5.0
    Tautiana welch was very helpful and Greta to apply with . Willoughby hill towers was a great nice clean place .
  • KO
    Kris Oden
    Nov 14, 2025
    5.0
    I came in today to see about apartments. Brandy was the one that helped me. She was so amazing. She walked me around. Show me the apartments which were very clean. The building was clean smell good. I feel really confident about living here just waiting on approval and for apartment to open up.
  • BP
    Brionna Peek
    Nov 13, 2025
    5.0
    Tautiana Welch was overly great with helping me complete my application and the process after! She made sure I understood and explained everything in great detail! Willoughby Hills Towers is a great place!
  • KM
    Kennedy Mosesley
    Nov 10, 2025
    5.0
    Had a tour with Tautiana Welch and she was great. The property was nice and welcoming, she did a great job showing the property and showing us the model unit. Will definitely be renting here
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Frequently Asked Questions About Willoughby Hills Towers

Where is Willoughby Hills Towers located?

Willoughby Hills Towers is located at 27400 Chardon Rd, Willoughby Hills, OH 44092, United States.

What are the office hours for Willoughby Hills Towers?

The office is open Monday, Wednesday, and Friday from 9:00 AM to 5:30 PM; Tuesday and Thursday from 9:00 AM to 6:00 PM; Saturday from 10:00 AM to 2:00 PM; and closed on Sundays.