Business Details
About
Apartment Building
Soak in the serenity of the gorgeous lake views and enjoy the convenience of your location just 30 minutes north of downtown Cincinnati, when you make your home at Lakefront at West Chester. Our pet-friendly two and three bedroom apartments in West Chester, Ohio, near Beckett Ridge, are warm and inviting, and our picturesque garden-style community is filled with scenic vistas of our seven lakes, plus incredible amenities you���ll enjoy coming home to each day. Relax, grow, and thrive at Lakefront at West Chester.
Location
Hours
Reviews
3.9
158 reviews
5 stars
103
4 stars
12
3 stars2
2 stars
8
1 star
33
What are people saying?
AI-generated from recent customer reviews
Maintenance Service
Customers consistently praised the maintenance team for their quick response times and professionalism, although some reported issues with unresolved problems.
Staff Assistance
The leasing office staff received positive feedback for their helpfulness and professionalism, particularly highlighting individuals like Angela and Terri.
Cleanliness and Condition
Several reviews mentioned cleanliness issues upon moving in, including pest problems and inadequate cleaning between tenants.
Management Issues
There were complaints about poor management communication and handling of tenant concerns, with some customers expressing dissatisfaction with the overall management experience.
Community Environment
Many residents appreciated the community feel, amenities, and location, noting it as a pleasant place to live despite some concerns.
- CKClara KirmseJan 5, 20265.0Andrew came to my apartment a few minutes after my call to the emergency line. As pleasant as ever. And after a few seconds told me what the problem was and took care of it in a very professional manner. Thanks Andrew.
- TFTERRELLTV FamilyDec 30, 20255.0I put in aa work order and the maintenance once again reviewed, repaired and resolved my issue in a very timely manner. These guys are the best! Always get the job done ASAP. Thank you Andrew and crew you guys are appreciated!
- MMMelina MagarDec 15, 20255.0Very nice and did the job quickly!
- AAAli AscoughDec 12, 20255.0I put in two maintenance requests, and both problems were fixed the next morning! The workers here are always kind and helpful in communicating exactly what they are fixing and how.
- TBTaylor BeachDec 9, 20255.0Handled my maintenance emergency in a timely manner. Good communication