Brighten Chase

Reviews

• MG

  Mark Geyman

  Nov 30, 2025
  5.0
  We really enjoyed living at Brighton Chase and would highly recommend it to others looking in the Rocky River and westside areas. We moved on to purchase a condo but the experience was top-notch from the staff - Natalie, Paula and Bill and others! Very friendly anbd helpful at all times! Maintenance was excellent with regards to quick follow-up. It was really a peaceful and pleasant living environment. Brighton Chase also held many fun events throughout the year where it gave an opportunity to mingle and get to know other residents. We miss everyone there and, again, would highly recommend it! Thank you!!
• WP

  Will Peifer

  Dec 7, 2023
  2.0
  I'd like to start off by saying that I enjoy this apartment complex and the general Brighton Chase community. There is a great mixture of young professionals, retirees, and families here; everyone is very nice and respectful. There are quite a few amenities (grills, pool, fitness facility, movie theater, enclosed parking, etc) and the staff here is excellent. Repairs are addressed quickly and it really feels like the office management team cares to make this a comfortable home. However... this building was very obviously built to minimize costs and maximize profits for the ownership group. You can see and feel where costs where cut all over. i.e. cheap appliances that break easily, cheap fixtures, cheap doors that allow lots of sound in, cheap door handles, thin walls, easily broken blinds, cheap washer and dryer, intense leaking from my hvac unit, etc. To be fair, these things are adequate for most normal use, but there is certainly a drop in quality compared to other places that I've lived. The worst issue is that 7 times in the past 7 months, all water to tenants has been shut off for 5, 6, 7, 8+ hours. Three of the times with no notice or communication until well into the shutoff period. This is unacceptable and most definitely stems from cost cutting measures taken during construction. This building is not even 10 years old and is having major issues with water and plumbing... Cutting costs and then dumping the inconvenience of "emergency" water outages on the tenants is not acceptable, and saying "sorry for the inconvenience" with no reparations is not ok. Having no access to bathrooms, showers, cooking, and cleaning makes these "premium" apartments unlivable. This community is nice and is located in a very safe neighborhood in close proximity to the highway and every food/supply store that you need. Just know that the building has issues and be prepared to have your unit become unlivable for periods of time, often without a heads up.
• LF

  Lauren Fetsko

  Jul 26, 2021
  5.0
  I lived in this complex for a several years, last in 2019. I had an apartment facing the courtyard and really enjoyed my experience at this apartment. The courtyard was nice and quiet. Parking was easy and there are plenty of wonderful places for shopping/food in the area. It was easy to get on the highway to get to work. As is expected in any apartment, I could hear the person above me walking around at time from my 2nd floor unit. The noise was not excessive at all. The pool was perfect on hot days. Overall great experience.