My experience with the Pulte team was fantastic. I utilized all Pulte services and everything was professional and very well communicated. Most importantly, the house really does feel like it was well built and that it will pass the test of time(props to my construction manager Nick). Looking forward to breaking the house in and hopefully getting everything that crops up taken care of at the 1-year warranty review mark. Choose Pulte with confidence!
NP
Nikki P
Sep 9, 2025
5.0
Very grateful for Caleb Holbrook, our customer care manager— for his prompt service and kindness. We had a negative closing but he has completely turned our experience around and we are very grateful for his help.
Nicole Boyle
SL
Stephanie Leonard
Aug 27, 2025
5.0
Buying our home at Brookview Reserve with Pulte Homes was truly a top-tier experience! From the very beginning, Wendy was absolutely amazing to work with. She guided us through every single step of the process, making sure we understood everything and that all of our needs and wishes for our new home were met. Her dedication and attention to detail gave us so much confidence along the way.
We also can’t say enough great things about Nate, our construction manager. He went above and beyond to ensure everything in our home was completed with the highest quality. Even after the walk-through, he scheduled additional fixes on things we hadn’t even noticed ourselves—talk about outstanding care and professionalism!
Between Wendy’s outstanding support and Nate’s commitment to excellence, the entire process exceeded our expectations. We are beyond grateful and couldn’t be happier with our new home. Highly recommend Pulte Homes at Brookview Reserve!
AQ
Adiba Qassem
Aug 22, 2025
5.0
My experience with Pulte Homes has been excellent. The build quality is great, the process was well-organized, and the team kept me informed at every step. Very happy with my new home!
CC
Carol
Jul 28, 2025
5.0
All contacts were wonderful!Wendy from Sales, Nick.from production and Caleb from warranty!!!!
Frequently Asked Questions About The Retreat at Brookview Reserve by Pulte Homes
What are the closing costs for a new construction in Brookview Reserve?
The closing costs for a new construction home in Brookview Reserve vary, please ask your title agent at PGP Title for more information.
Am I responsible for indoor and outdoor pest solutions in Brookview Reserve?
You are responsible for indoor and outdoor pest solutions for your new home in Brookview Reserve.
Are there sidewalks and crosswalks for pedestrians in Brookview Reserve?
Yes, there are plenty of sidewalks and crosswalks for pedestrians in our new construction community of Brookview Reserve.
How do you enforce parking policies in Brookview Reserve?
The homeowners' association in Brookview Reserve is empowered to enforce parking with several different signs around the community. There are also designated areas for guests to park when visiting.
Is there a height restriction to plants, trees, and grass in Brookview Reserve?
The beauty of our new homes in Brookview Reserve is very important to us. Please check with your HOA manager regarding specific height restrictions to plants, trees, and grass.
What are the noise policies for common areas in Brookview Reserve?
While our new homes do not have a specific noise policy for the common areas, we ask that residents of Brookview Reserve please be considerate of others in the community when hosting get togethers that go late into the evening.
What does the homebuilder warranty cover in Brookview Reserve?
We don't just build you a new home, we stand behind it! That’s why, with every home at Brookview Reserve, we provide a limited home warranty that is easy to understand and based on common sense. We believe our homeowners have a right to expect a clean new home complete and free of defects at the time of closing. Things should work.
As detailed in our limited home warranty, if there are problems because of defects in materials and workmanship during the warranty term, we will arrange for their repair or replacement. In general and subject to certain exclusions, our limited home warranty includes coverage for materials and workmanship; coverage for heating, air conditioning, electrical, and plumbing systems; and coverage for structural components of the home. And, our home warranty transfers to the next owner if you decide to sell your home. Please visit our website to learn about our specific warranty coverages. There you can review the specific warranty booklet applicable to our homes in your market containing the complete limited home warranty terms, limitations and exclusions.
Do you offer trash pickup and recycling in Brookview Reserve?
Trash and recycling pick up for these new homes is handled through the city and is not an HOA item.
Are these new construction homes in Brookview Reserve great for raising kids?
The new construction homes in Brookview Reserve are great for raising kids. In addition to the highly-regarded Mentor Public School District, families of all sizes will appreciate the community's access to entertainment, dining, shopping, parks, and much more!
How much do homeowners association fees cost in Brookview Reserve?
Homeowner association fees and services are subject to change. For the most up-to-date information regarding community fees and services please check with a local sales consultant.
What are the typical closing costs for purchasing a new home in Brookview Reserve?
Closing costs vary for new construction homes in Brookview Reserve; please consult your title agent at PGP Title for specific details.
Who is responsible for pest control in the homes at Brookview Reserve?
Homeowners are responsible for both indoor and outdoor pest solutions in their new homes at Brookview Reserve.
Are there pedestrian-friendly amenities like sidewalks and crosswalks in Brookview Reserve?
Yes, Brookview Reserve features plenty of sidewalks and crosswalks to ensure pedestrian safety and convenience.
How does the homeowners' association manage parking in Brookview Reserve?
The HOA enforces parking with signage throughout the community and provides designated guest parking areas for visitors.
Do Brookview Reserve homes come with a homebuilder warranty? What does it cover?
Yes, each home includes a limited homebuilder warranty covering defects in materials, workmanship, HVAC, electrical, plumbing, and structural components. It transfers to the next owner if sold.
What are the operating hours for The Retreat at Brookview Reserve by Pulte Homes?
The community is open Monday, Tuesday, Thursday, Friday, and Saturday from 11:00 AM to 6:00 PM, and on Wednesday and Sunday from 12:00 PM to 6:00 PM.
What financing options are available for purchasing a home at Brookview Reserve?
Financing options are available to help you purchase a home at Brookview Reserve. Please contact the sales team for details.
Is Brookview Reserve a good neighborhood for families with children?
Yes, Brookview Reserve is ideal for families, offering access to the highly-regarded Mentor Public School District and nearby parks, dining, shopping, and entertainment.
What local schools are near The Retreat at Brookview Reserve by Pulte Homes?
Brentmoor Elementary School and Rising Star Academy are nearby educational institutions accessible to residents.
What nearby amenities can residents visit for shopping and home improvement?
Residents can visit Burlington Coat Factory, At Home furniture store, Petitti Garden Centers, Great Lakes Home Improvement, and Sears Home Services for various shopping and home improvement needs.
Are there family-friendly entertainment options close to Brookview Reserve?
Yes, Chuck E. Cheese offers family-friendly dining and arcade entertainment nearby, perfect for children and family outings.