Incorrect posting of payments causing late fees and overpayments made by customer
Getting no where to receive money returned that was overpaid and late fees
EH
E H
Jul 21, 2025
1.0
Rita Harper is the worst associate I have ever interacted with. She is incompetent to the point of negligence and a tremendous liability to her company. I cannot wait until our HOA is done with Associa and her.
EH
Eric Holmes
May 29, 2025
1.0
Associa is absolutely, positively THE worst Condo management company that I've ever worked with. As a property investor I've had my share of experience with condo management firms and Associa has been by far the worst communicators, poorest record keepers, shadiest billers, and unscrupulous busisnesses that I've ever dealt with. They issued inaccurate bills, missed payments that I proved were submitted and then charged bogus legal fees that then (conveniently) manufactured "late fees" and "processing fees" that they refused to disclose or discuss, despite multiple attempts to have documented. Run away from this shady company! They shouldn't be collecting anyone's money.
JJ
Jason Jenkins
Oct 9, 2023
5.0
As a landscaper that always strives to provide quality work, it is refreshing to work with a Property Managment Company that strives for the same. I can't speak for all in the office, as I have not worked with them all. However, Craig and JJ are always so responsive to my needs as their vendor.
DR
Daniel Russell
Oct 25, 2017
4.0
We have had Associa for about 4 years. They have worked well with our community. They provide bids on projects when requested. The repair department does a good job. Associa knows our documents which is a real plus. I am a long time board member and have dealt with 3 other management companies. I am very happy with Associa.
Frequently Asked Questions About Associa Community Management Solutions
What services does Associa Community Management Solutions provide?
Associa Community Management Solutions is a community association and property management company based in Ohio, providing property and building maintenance as well as community association services.
Where is Associa Community Management Solutions located?
They are located at 5412 Courseview Dr, #100, Mason, OH 45040, USA.
What are the business hours for Associa Community Management Solutions?
They are open Monday through Friday from 8:00 AM to 5:00 PM and are closed on weekends.
How can I contact Associa Community Management Solutions?
You can contact them by phone at +1 888-612-2299 or send an email to customerservice@associaonline.com.
Does Associa Community Management Solutions have an online presence?
Yes, their website is https://www.rpmanagement.com and they also have a Facebook page named Associa Community Management Solutions based in Mason, OH.
What nearby places can help customers find Associa Community Management Solutions?
Nearby places such as Seapine Software and Lantek Systems are corporate offices and suppliers close by that can help customers orient themselves to find the business.
Are there any nearby leisure or entertainment options customers might visit before or after their appointment?
Yes, attractions like Warren County - Ohio's Largest Playground amusement park and Great Wolf Lodge resort are nearby and can be visited before or after your appointment.
Is there convenient parking near Associa Community Management Solutions?
Yes, the Kings Island Parking Lot is located nearby, providing convenient parking options for visitors.
What property management services can I expect from Associa Community Management Solutions?
They specialize in property management and community association solutions, including community maintenance and management services.
What should I know about the timezone for Associa Community Management Solutions?
They operate in the America/New_York timezone, which is important for scheduling and communication.