I've lived in this HOA for 34 years and have been a trustee for most of them. This is our HOA's third year with Associa, my first year as president. Associa takes care of our HOA Financial Side only, and it has been a good experience. Mandy has been extremely patient with all the questions I have asked of her. Her answers make sense to me and I am able to do this job better for our large HOA because of her.
MJ
Melissa Jordan
Dec 17, 2025
5.0
Mandy is a very helpful manager here! She helped our neighborhood get very specific signs that mention a protected greenspace no littering and they look fantastic! Associa even put them up in the snow!
VL
Vickie Lenhof
Aug 26, 2025
1.0
Incorrect posting of payments causing late fees and overpayments made by customer
Getting no where to receive money returned that was overpaid and late fees
EH
E H
Jul 21, 2025
1.0
Rita Harper is the worst associate I have ever interacted with. She is incompetent to the point of negligence and a tremendous liability to her company. I cannot wait until our HOA is done with Associa and her.
BK
Bryan Kiger
Oct 9, 2023
5.0
Associa is a great management company. Our point of contact is JJ Lane and she very responsive and very easy to work with. If there is ever an issue she is easy to get ahold of and works with you to figure a solution for the issue.
Frequently Asked Questions About Associa Community Management Solutions
What services does Associa Community Management Solutions provide?
Associa Community Management Solutions is a community association and property management company based in Ohio, providing property and building maintenance as well as community association services.
Where is Associa Community Management Solutions located?
They are located at 5412 Courseview Dr, #100, Mason, OH 45040, USA.
What are the business hours for Associa Community Management Solutions?
They are open Monday through Friday from 8:00 AM to 5:00 PM and are closed on weekends.
How can I contact Associa Community Management Solutions?
You can contact them by phone at +1 888-612-2299 or send an email to customerservice@associaonline.com.
Does Associa Community Management Solutions have an online presence?
Yes, their website is https://www.rpmanagement.com and they also have a Facebook page named Associa Community Management Solutions based in Mason, OH.
What nearby places can help customers find Associa Community Management Solutions?
Nearby places such as Seapine Software and Lantek Systems are corporate offices and suppliers close by that can help customers orient themselves to find the business.
Are there any nearby leisure or entertainment options customers might visit before or after their appointment?
Yes, attractions like Warren County - Ohio's Largest Playground amusement park and Great Wolf Lodge resort are nearby and can be visited before or after your appointment.
Is there convenient parking near Associa Community Management Solutions?
Yes, the Kings Island Parking Lot is located nearby, providing convenient parking options for visitors.
What property management services can I expect from Associa Community Management Solutions?
They specialize in property management and community association solutions, including community maintenance and management services.
What should I know about the timezone for Associa Community Management Solutions?
They operate in the America/New_York timezone, which is important for scheduling and communication.