Willowood Apartments

Reviews

• KM

  Kesha Miles

  Dec 12, 2025
  5.0
  I’ve lived here almost a year.This evening my heat went out right as a major winter storm is moving in. I called emergency maintenance and within 10 minutes Jimmy was here. He had my heat fixed about 15 minutes after arriving. I truly love living here, and any time I’ve had an issue, it’s been handled quickly and professionally. I’m so grateful they got to me right away, especially with the weather we’re about to have. I Highly appreciate the team we have here, and our office manager La'Naya is awesome as well!
• SH

  Sonila Hashimi

  Oct 6, 2025
  5.0
  Linnea 🤍
• SC

  Shawna Congeni

  Oct 1, 2025
  5.0
  The apartment is fantastic! I received a noise complaint and I do apologize I had a bunch of 14 year olds helping and they were loud…I’m sure much louder than ever. So sorry! Things will calm down now. I do need assistance with a few things..other than that everything has been great. I’m happy to join the family. And a shout out to La’Naya! She rocks that office! Very professional and kind.
• CL

  Candice Leftwich

  Sep 12, 2025
  5.0
  Really beautiful, quiet and friendly place luv it here, Staff and people are very friendly and the property is well kept
• RF

  Rhiannon Fox

  Sep 6, 2019
  1.0
  BEWARE! Stay far away from this apartment complex, and any other complex's owned by Millennium. They will nickel and dime you every chance they get, especially if you own pets. When we first moved into our apartment in 2016 the rent was $775 with the extra cost of having a dog and cat. By the time we moved out 3 years later our rent had jumped all the way up to $895 a month. We were paying almost $900 without counting utilities, for a 2 bedroom 1 bathroom apartment with cheap and outdated appliances. The walls are very thin so you can hear entire conversations that your neighbors are having from both the living room, kitchen, and bathroom. At least once a year we would have our garbage disposal back up and flood the kitchen and would have to call maintenance to snake it, even when we rarely used the garbage disposal at all. On more than one occasion we had other tenants, who were moving in, call in and turn off our utilities because the leasing office did not properly explain that each building had different addresses but the same apartment numbers. We lived in the main building attached to the leasing office, so when people moved in, they would use our address and apartment number. When we first moved in the management company threatened to crack down on dog owners letting their dogs wander the complex unleashed and not cleaning up after their dogs, but after 3 months they gave up on it so whenever we took our dog out we had to tiptoe through the grass to avoid all the dog waste that littered the grassy areas between buildings. Willowood does not value good tenants who pay their rent on time, never have any complaints made against them, and didn’t cause any damage to the apartment. Before we moved out, we made sure to thoroughly clean the carpet so there was no odor or stains, and they still charged us $750 to replace carpet even though it was already worn down from regular wear and tear. Do yourself a favor and skip this apartment complex and management company all together. They will raise your rent every year and never complete any updates to make the value worth the cost. Note: I never had any personal issues with the main leasing manager Schulyer, she was always very polite and kind, however the lady who watches the office on the weekends is INCREDIBLY rude.

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