Certified by Real Property Management and Community Management Solutions • Mar 01, 2026
Reviews
3.5
424 reviews
5 stars
255
4 stars
16
3 stars2
2 stars
7
1 star
144
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised individual property managers like Pam Hendricks, Renee Bell, and Amita Sawant for their responsiveness, professionalism, and helpfulness.
Communication Issues
Several reviews highlighted poor communication from Associa, with complaints about difficulty in reaching staff and slow responses to inquiries.
Management Quality
While some property managers received high praise for their effectiveness, others faced criticism for inadequate management and failure to address community issues.
Transition Challenges
Some customers noted difficulties during the transition to Associa, but many appreciated the support provided by specific managers during this process.
Mixed Experiences
Overall, customer experiences varied widely, with some expressing satisfaction and others feeling frustrated with service quality and responsiveness.
DS
D Sanyk
6 days ago
5.0
My 5 star rating is for property manager Abby Palmore and Associa on Call technician Zack. I had an emergency situation with a broken pipe and reported it via the emergency line on a Friday. It was not addressed promptly and I had to request a repair again the following Monday. Once Abby received the information she acted quickly to get the repair underway. Zack worked from Tuesday through Wednesday providing a temporary fix and finally a permanent repair. He communicated frequently and did an excellent job. Zach stopped to check with me again the following day. I’m hoping all future contact with Associa will exhibit this level of service. I’m fortunate that the initial break didn’t cause flooding of my basement or a problem with my new sump pump.
JL
Jenn Livesey
Feb 23, 2026
1.0
My bill for my HOA was incorrect for the 2nd time. They charge a bunch of fees (late fee, reminder fee) and then I have to call a bunch of times to get them to fix it. It still is not fixed and now I was told I need to put my request in writing. Terrible property management and terrible customer service.
SP
Sherry Panahimajd
Feb 18, 2026
5.0
I had a great experience with Associa On Call. Jessi did an excellent job handling multiple services at my property—professional, efficient, and thorough throughout the process. I also want to thank Brian for managing my request so promptly and ensuring everything was coordinated smoothly. I truly appreciate Associa for the outstanding service!
LP
Leslie Pomeroy
Feb 17, 2026
5.0
I recommend Associa Property Management, and I specifically want to commend Pam Showalter and Jim Peters. Both of these individuals bring a wealth of experience and excel at customer service. They're both great representatives of not only Associa but also the property management industry.
SS
Steven
Feb 17, 2026
5.0
I've worked with Pam Showalter for a while now, ever since she came to my building she has been professional and proficient. Not only that, she is a very pleasant person to be around, great conversationalist!
Frequently Asked Questions About Real Property Management and Community Management Solutions
What services does Real Property Management and Community Management Solutions provide?
They offer property management, community management solutions, and building maintenance services.
Where is Real Property Management and Community Management Solutions located?
It is located at 5550 Blazer Parkway, Suite 175, Dublin, OH 43017, USA.
How can I contact Real Property Management and Community Management Solutions by phone?
You can call them at +1 614-766-6500.
What is the business email for customer service at Real Property Management and Community Management Solutions?
You can reach customer service via email at customerservice@associaonline.com.
Is Real Property Management and Community Management Solutions currently open?
Yes, the business is currently open and operational.
What is the timezone of Real Property Management and Community Management Solutions?
The business operates in the America/New_York timezone.
Does Real Property Management and Community Management Solutions have an official website?
Yes, their website is https://www.rpmanagement.com/
What nearby places are useful for customers visiting Real Property Management and Community Management Solutions?
Customers can visit Associa for additional property management and legal services nearby.
Are there dining options near Real Property Management and Community Management Solutions for visitors?
Yes, nearby restaurants include Two Brothers (cocktail bar and lounge), LongHorn Steakhouse, Bob Evans, Mi Tradicion, Casa Patron, Ronin Restaurant, Noodles & Company, and Chipotle Mexican Grill.
What nearby businesses could be helpful for employment or staffing needs near Real Property Management and Community Management Solutions?
Nearby employment agencies include Robert Half - Staffing Agency, Robert Half Recruiters & Employment Agency, and InnoSource.
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Certified March 01, 2026Yext Knowledge Graph
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