CA
Conan Astley
Dec 4, 2025
The office manager was great as well as the maintenance staff. However the hidden fees especially after moving out are blown out of proportion. Rent there at your own risk.
MT
Marcus Tyler
Sep 11, 2025
Do not live here. Brandie the complex manager is wonderful but outside from her, there is not much good I can say about Taylor Pointe.
To start, which is my main reason of writing this post, Taylor Pointe will try to squeeze every last dollar out of you even after you move out. I left my complex in great condition as I was only ivj g there for one leasing term. To my surprise, I received a bill of $900 because “need” to replace damaged carpet. When. I moved in, they did not replace the carpet from the last tenant. However when I moved out they “needed” to. The reasoning was because the carpet had “damage”. It seems as if the complex saw I had a dog and already made their minds up that they needed to replace it without actually looking at the unit. The pictures they sent me of the “proof” they had of the carpet damage shows nothing wrong. Just one picture right by the front door. Strange…. (If you want to see, please reply to this and I will send you the picture they sent me to show you how crazy they are). When I tried to submit a case for them to reevaluate, they said they need the $900 because of the damages. Yeah right. I strongly advise NOT living here because they will hit you with surprise bills.
If you come on a visit, make sure you actually view the apartment you are applying for. I was looking for a top floor unit and was told the unit I was applying floor was a top floor unit but I was unable to see it on my visit because they were doing “maintenance” to the unit. Come move in day, to my surprise the unit was on the second floor. Seems as if they tell you what you want to hear so they are able to sell the unit.
If you need any maintenance, be ready to do it yourself. Countless times I put in maintenance requests, however they were not resolved and I had to complete them myself. For example, I had a family of birds making a nest in my dryer vent. I was living on the second floor and when I submitted the request for help, I virtually got no help and was told he did not have a matter because he was not allowed to have one. What? I had to source out a latter tall enough to reach my vent, and spent hours trying to clean out my dryer vent to remove the nest.
In regards to the pool, if you are in a unit close to it, say goodbye to your peace because parents have no control over the children where the scream and yell hours on end. Glad they are having fun, however, there is a time and a place to be or not to be yelling at the top of your lungs.
You may want to stay out of the grass because dog owners don it pick up their dogs business. If you NEED to walk in the grass make sure you don’t wear your best shoes.
No matter the price, no matter how much they try to manipulate you to tell you it’s a great community, I strongly advise living elsewhere.
KT
Kenda Thomas
Mar 29, 2022
I was looking to move to the area and viewed many apartments and found myself at Taylor Pointe. I walked into the office and was immediately greeted by Tabitha. She informed me that they were unfortunately 100% occupied but suggested some other nice places close by. Tabitha was very friendly and extremely helpful. She made what could be a very stressful day, a lot easier to manage. Her residents should be thankful that she goes above and beyond to help.
WM
Wesley Moore
Oct 1, 2019
I have been a resident at Taylor Pointe Apartments going on four years now. Heather has been amazing, she has always responded promptly to any question or concern I might have had, she has a wonderful personality, she's always smiling and courteous. George is equally as awesome, he has been very attentive to any needs me and my family have had in regards to maintenance. I have told him how I appreciate him for the service that he provides. Heather, George, and all the staff at Taylor Pointe have accomplished the one thing people look for when they rent an apartment is a place that becomes your community. Heather ,George, Thank You!!!
DW
Donna Walker
Sep 11, 2017
Newer apartment complex. Nice amenities.