Sterling Place

4.1
637 reviews

About

Apartment Building
Expand your view with a next-level home at Sterling Place. Our one, two, and three bedroom apartments in Northwest Columbus, Ohio, meet your every need when it comes to modern living. Admire high-end touches like plush carpeting, a pantry, and a patio or balcony. Our residents also have access to indulgent amenities like a fitness center and a swimming pool. Isn’t it time you upgraded your lifestyle? Give us a call today to learn more about life at Sterling Place in Franklin County.

Location

Sterling Place
5399 Coachman Rd, Columbus, OH
43220, United States

Hours

Reviews

4.1
637 reviews
5 stars
460
4 stars
33
3 stars
18
2 stars
13
1 star
113

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the staff, particularly Winston and Breanna, for their helpfulness and professionalism during the leasing process.

Maintenance Issues

Numerous reviews highlighted ongoing maintenance problems, including heating and cooling issues, slow response times, and unresolved pest control concerns.

Trash Management

Several customers expressed dissatisfaction with the trash situation, noting overflowing dumpsters and pest problems, which contributed to a negative living environment.

Communication Problems

Customers reported difficulties in reaching the office staff and receiving timely responses to their inquiries, leading to frustration.

Mixed Living Experience

While some residents enjoyed their time and found the community pleasant, many others reported serious issues that detracted from their overall satisfaction.
  • LH
    Logan “Valentine” Hakes
    6 days ago
    5.0
    Winston was fantastic
  • AA
    Ally
    Dec 17, 2025
    2.0
    It’s a decent apartment, the staff is very nice and parking is never an issue. But the trash situation is not good. One dumpster for everyone is crazy and there are so many rats around it. I wish they would change the way they handle trash.
  • RA
    Rommel Angulo
    Dec 16, 2025
    1.0
    they do not fix the problem. The heater doesn't heat the house, and the air conditioner doesn't cool the house. at night it is impossible to drop the garbage for the rats that jump from the dumper
  • IF
    Its Floppy
    Dec 13, 2025
    5.0
    This place is as good as advertised! Winston was extremely helpful and answered all my questions and helped me understand the property more!
  • BM
    Brett M
    Dec 7, 2025
    1.0
    I moved here in November. Here’s everything wrong with the unit I was sold. 1. My washing machine doesn’t work (waiting for maintenance for 3 weeks) 2. My dryer doesn’t work (someone came and said they fixed it but it’s still broken) 3. My shower randomly goes from very hot to very cold for no reason. It’s so fun! You can’t actually contact anyone to talk to about it. Just some AI generated assistant.THE MONTHLY RENT IS AT LEAST $300 HIGHER THAN THE LISTING PRICE (thanks to a random fee that they don’t tell you about). DO NOT LIVE HERE! Find somewhere else.