Staff Performance
Many customers praised the staff, particularly Winston and Breanna, for their helpfulness and professionalism during the leasing process.
Maintenance Issues
Numerous reviews highlighted ongoing maintenance problems, including heating and cooling issues, slow response times, and unresolved pest control concerns.
Trash Management
Several customers expressed dissatisfaction with the trash situation, noting overflowing dumpsters and pest problems, which contributed to a negative living environment.
Communication Problems
Customers reported difficulties in reaching the office staff and receiving timely responses to their inquiries, leading to frustration.
Mixed Living Experience
While some residents enjoyed their time and found the community pleasant, many others reported serious issues that detracted from their overall satisfaction.