Business Details
About
Property Management CompanyHousing Rental
We are Progress Residential. Recognized as one of the largest providers of high-quality, single family rental homes in the Columbus area. We’ve modernized the industry, making it easy for you to find, lease and love your perfect home. Our online experience allows you to find your home, experience an in-person self-showing, apply, sign and get ready to move all from your phone! If you're looking for a not so typical rental home experience, you've come to the right place.
Details
- Requires appointmentAvailable
- Onsite servicesAvailable
Location
Hours
Reviews
2.6
151 reviews
5 stars
57
4 stars
5
3 stars0
2 stars
4
1 star
85
What are people saying?
AI-generated from recent customer reviews
Maintenance Issues
Customers frequently reported delays and poor quality in maintenance services, with some experiencing unresolved issues for extended periods.
Customer Service
Many reviews highlighted poor customer service, including long wait times, unresponsive staff, and lack of effective communication.
Application Process
Several customers expressed frustration with the application process, citing issues with fees, approvals, and lack of transparency.
Positive Staff Experiences
Despite negative feedback, some customers praised specific staff members, particularly Danielle Edwards, for their helpfulness and professionalism.
High Costs
Numerous reviews mentioned unexpected fees and rent increases, leading to dissatisfaction with the overall value of the rental experience.
- BDbilly dotsonDec 18, 20255.0James was excellent he came and changed the plumbing under the sink he was fast and efficient.
- BRbrandon ransomDec 18, 20255.0James did great with our service request. He came quick and finished the job quick!
- TLTricia LawsonNov 24, 20255.0James D. Just came and changed out my exhaust fan in my main bathroom. He was very courteous and was on time. He kept me up to date on everything he was doing and did an amazing job on the repair. Fan works perfectly now and I am very happy with his work. Will try to request him for any further repairs I may need to my rental house in the future. Thanks James D.
- JAJonna AlexandriaNov 21, 20255.0Amazing maintenance staff! Any maintenance issue I’ve ever had has been quickly resolved and fixed correctly. The best hands down and Matt really went above and beyond to make sure my carpet issue was handled swiftly. Thanks Progress!
- JSJasmin SevereNov 5, 20255.0Progress has accepted me when i thought no one else would . They care about their tenants and you can’t say that about many leading offices . I def recommend everyone I know looking to rent a home to look through this company first !
Frequently Asked Questions About Progress Residential
What kind of rental homes does Progress Residential offer in Columbus?
Progress Residential offers high-quality single family rental homes in Columbus, including 3 to 6 bedroom homes that are pet-friendly and smart home rentals.
How can I find and lease a home with Progress Residential?
You can find, lease, and prepare to move into your ideal home entirely online, including self-showings, applications, and signing documents via your phone.
What are the office hours of Progress Residential in Columbus?
The office is open Monday to Friday from 9:00 AM to 4:00 PM and closed on weekends and holidays.
Does Progress Residential require appointments for visits or services?
Yes, appointments are required as indicated by their service attributes.
What property management services does Progress Residential provide?
They provide rental property management, rent collection, lease services, rent assistance, and real estate rental services.
Where is Progress Residential's office located?
Their office is located at 4187 Arlingate Plaza, Columbus, OH 43228, USA.
What are some nearby places to Progress Residential's office that might be useful for renters?
Nearby places include the Photo Internet Cafe Studio for printing services, CVS Health pharmacy, and Bassett Services for heating, cooling, plumbing, and electrical needs.
Are there nearby amenities for health and medical support around Progress Residential?
Yes, nearby health-related amenities include KabaFusion offering home health care and drugstore services, and the American Red Cross Blood Donation Center.
What recreational and fitness options are near Progress Residential's Columbus office?
Rock Solid Academy, a nearby gym, offers fitness opportunities close to the office location.
Can I visit Progress Residential's online platforms for more information?
Yes, you can visit their website at https://rentprogress.com, their Facebook page, Instagram handle @progressresidential, LinkedIn, and YouTube channel.