East 4th Street

Reviews

• JK

  Justin Kay

  Apr 13, 2019
  5.0
  Great apartments. Helpful staff.
• CS

  Colton Sturgill

  Feb 5, 2019
  5.0
  AMAZING PLACE TO LIVE! Staff, maintenance, tenants, neighbors, location, just everything is awesome. Leasing office will assure you have an easy move in and they will take care of you. They are very responsive to any issues you may have and handle everything in the utmost professional manner. If I could give 10 stars I would! A must for all downtown livers! We’ve loved every day of living here.
• GG

  Gina

  Sep 6, 2017
  1.0
  Never had an issue with a rental company until MRN. Moved into an apartment on east fourth that was filthy, appliances weren't working, etc. and took weeks to be fixed. Throughout my lease term the maintenance men routinely tracked dirt onto my area rug and the company refused to clean or replace it. Consistently had a bug/centipede problem that was never resolved. The ceiling was crumbling onto my couch and destroying it, company attempted to fix it but ultimately didn't stop the crumbling. Heat was turned off for a weekend when the temperatures outside fell to 37 degrees F, I complained and they gave me space heaters. I didn't feel comfortable using them as it is a fire hazard in an old building and this would create a large expense. After complaining about not providing heat in cold temperatures, they delivered me a notice the following business day stating I could not renew my lease. They also stated they would deduct the cost of cleaning the carpet in their unit from my security deposit once my lease was over, despite keeping the carpet clean throughout my lease term and no mention of this deduction in the original lease contract. Ironically enough, their company routinely soiled my area rug during maintenance calls and never cleaned it. Parking fees went up during lease, which is anticipated, but the parking garage was never clean enough to see the dividing lines. I was shown an apartment with hardwood floors but moved into a unit with unlevel concrete. Very difficult company to deal with, the rent is reasonable for the area but it is not worth the headache. Expect to move into a filthy apartment, not have anything fixed adequately, and you will have to fight for your security deposit back. EDIT: In response to the company’s comment, I lived in the complex from 2016 to late 2017. The apartment owners and staff are the same, do not be fooled.
• ML

  Matt Lechner

  Jul 7, 2017
  1.0
  Worst management company I've ever experienced. Rigidly bureaucratic policy, poor service, rude staff, but most importantly, they are an absolute racket when moving out. Do not expect to get your security deposit returned, but expect to be charged an additional $5,000 - $10,000 regardless of how nice you leave it. Upon inquiring into the itemized list of repairs, it showed that they completely renovated the unit and forwarded me the bill. Upon contesting this, I was told it had already been sold to a collections agency and to take it up with them. I strongly encourage you to consider other options when looking for a place to live.

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