The Lofts at Shillito Place

Reviews

• AA

  Alex

  Jul 23, 2025
  1.0
  The maintenance guy is always very fast and great. The previous property manager(Abigale) had a better attitude and was more responsive. She was very helpful in solving problems, but unfortunately she’s no longer working here. The current community manager isn’t very helpful and is definitely not very responsive. Now it feels like once they take your money, the whole process just becomes extremely slow. I have been living here for several years and my experience was great until recently, such a bummer.
• TM

  Temika M

  Feb 12, 2024
  1.0
  I lived here for almost a year and the 1st weekend I moved in I immediately regretted it. The apartment above played loud music until about 3am. In fact, the loud music continued for months. I wrote, called and even stopped down to the rental office. My concerns weren't taken serious. It felt I was being labeled as the problem; but, as a tenant I expected a quiet apartment especially after the 10pm quiet hours. The ‘Courtesy Officer’ on some occasion said he didn't hear anything, some times asked me to go speak to her — the final straw and thankfully my last weekend living in the apartment I had family over for the holiday and were enjoying a dinner and it was interrupted by a full party of about 30 - 40 people in the apartment above. So, at this point I called the cops. This was after the Security Guard came down and said yes they are having a party and she said it will be over at midnight. Lol. Completely disregarding the 10pm quiet hours. My family ended up having to leave and I waited for the police. Thankfully, the police responded and the party ended at midnight. There is no doubt if I hadnt called the cops, they wouldve continued much later. I have never been in this type of scenario and was so glad that that was my final weekend in the apartment. I moved out 3 months early and paid two rent for two apartments because the neighbor above was loud and its clear at this point the rental office isnt going to address it. As a tenant that is quiet, pays on time and clean — I expected my concerns to be taken seriously. The apartments are beautiful, but walls are thin and it will be a NIGHTMARE if you end up with a loud neighbor. On the day of my move out, the rental manager followed the movers and myself as I moved out and watched as we moved boxes from my apartment to the truck. I had to ask him to leave as there was no reason for him to be there. He was making an already stressful day worse. This isnt a normal practice and when I moved in, he nor any of the other leasing people did this. So awkward and weird, maybe he thought I would damage the elevator or steal the hallway decoration. There are so many examples of disperity in treatment among tenants. But a final one ill mention is about a month after moving in I had ONE living room chair being delivered. The movers were stopped and told they had to go to the back. Fine. But, months later a lady moved a an entire bedroom set, mattress and several other items through the front door and she wasnt treated like I was. I stood there and watch not one person in the office stopped her or ask her movers to go to the back. Worse apartment experience ever and so thankful to be away. If you decided to risk it and move here take lots of moving in pics (pay special attention to the carpets they may try to pass that expense to you) and you may need to call the cops on loud neighbors — because the rental office may not address it for certain tenants. All tenants should have a right to a quiet home.
• GB

  George Bredestege

  Aug 1, 2021
  5.0
  The Lofts at Shillito Place are truly luxury apartments. Great staff, wonderful apartments, and a great value. The amenities are abundant, convenient and checked all of our boxes. We could not be happier!
• JJ

  Joe

  Dec 2, 2018
  5.0
  The Lofts at Shillito Place are spacious apartments, conveniently located in downtown Cincinnati. The Shillitos building was originally built in 1878 as a department store, with an art deco facade added in the 1920s. The preserved original architecture is the highlight of the building, including an enormous six story atrium, art deco elevators, and high-ceiling apartments. Converted into apartments around 20 years ago, the building was updated with 2018-amenities without compromising the the historic architecture. The floor plans are generally quite large and the price per square foot is very reasonable compared to other downtown apartments. Danné and the leasing office staff are incredibly helpful and respond quickly to inquiries. Also, the maintenance staff is quite prompt with most requests resolved within a day in my experience. Overall, I would recommend Shillitos to those looking for an apartment downtown.

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