Hampton Knoll

Reviews

• EE

  emily

  5 days ago
  1.0
  Upon touring this beautiful property today, I was met with not only disrespect but extreme disbelief. The property is located in “The Valley,” surrounded by wooded areas and a few little shops down the road. I had a tour with Monica and She was lovely over the phone but extremely rude in person. I arrived 10 minutes early to tour and expected to wait but still wanted to be early. She tells me She can’t help me until my appointment time, which is fine, she played on her phone the whole time and picked at her nails. I didn’t mind I assumed she was on break. I asked her what was available and she gave me a snotty answer of “did you look online before coming.” I responded with yes of course, but didn’t know if anything else was taken since looking a couple days prior. She huffs at that and acts like I should already know? We finally get to one of the apartments and I’m walking kinda of slow because I have a bad knee. She doesn’t care and leaves me behind. I eventually find my way to where she headed down the hall and I was met with her standing there with an attitude. We walk into the apartment and immediately met with a cat urine smell. I ask her if there was a way to remove that smell if I wanted this apartment and she said “there is no smell.” IT WAS STRONG. I brushed it off. We continued to tour the place and the entire time she was standing there tapping her foot and looking at the time. I asked her if it was a loud unit and she told me no. Not even 2 min later you can hear loud foot steps from upstairs and I said “I thought it was quiet” and she says “that is quiet.” very snappy very rude very quick to tell me I’m in the wrong. I asked if there was anything else available due to cat smell and noisy, and she told me i’d have to come back another time to view more apartments because she didn’t have time. As we are exiting the building I noticed a roach on the wall and I point it out to her and she tells me that’s not a roach but a fly… A FLY. I assure her I know what a roach looks like and she SNAPS at me with “your eyes need checked, that is a fly.” I then tell her that it’s not necessary I do not want to move in anymore and she shoed me away with her hand and walked off… What type of place are we running here?!
• AW

  allie watts

  Feb 27, 2026
  1.0
  DO NOT MOVE HERE. Monkia is extremely disrespectful and acts like she is better than anyone else. She rolled her eyes at every question you had annd flipped her hair and stayed on her phone the entire time. She ignored my child 4 different times when she was attempting to talk to her when no other discussions were going on. We toured an apartment and she was rushing us to hurry up because she had other appointments. even though we were there for an appointment. She then proceeded to lie to us after we paid nearly $500 in application fee’s, that the unit was taken, and we weren’t approved because we had a collection on a different apartment which is not true. if you can avoid living here, PLEASE DO SO. They will take your money and lie to you. And avoid Monika at all costs, anytime i try to call and talk to her she hangs up the phone.
• BD

  B&M Dunn

  Feb 2, 2026
  5.0
  The on-site management team is fantastic - always professional, quick to respond, and easy to work with. Maintenance requests are handled quickly and efficiently every time.
• MM

  Marcus

  Nov 26, 2025
  5.0
  Mid Jen was the best ever and very talented in what she does she got me and my family inn
• SJ

  Stephanie Jones

  Oct 21, 2025
  5.0
  Management, front desk and maintenance are wonderful!! Highly recommended!!