The Historic Keenan Building, a Bonacio Construction mixed-use property located in the heart of downtown Troy, offers nineteen newly renovated 1 and 2-bedroom apartments. This unique city has preserved its gracious 19th century architectural style throughout its intimate downtown.
Keenan Center charged me $20 to submit an application and another $100 to VIEW the apartment I was interested in. there weren’t any photos of the apartments, only floor plans, and because I was initially very interesting in how they described their apartments I accepted the temporary viewing charge just to get my foot into the door. When I saw the apartment in person and realized it was not the right fit for me. When I asked for the deposit back in person the individual representing Keenan Management belligerently refused to refund the $100 viewing deposit, despite the fact that it was posted as refundable online. To avoid continuing to be harassed in person, I disputed the charge with my credit card company being that it’s not legal in NY to be charged any amount to view an apartment. Keenan has sent debt collectors to harass me via mail and phone calls daily for now a charge of $135!! I don’t know where the extra $35 charge came from since I let them keep the $25 application fee deposit. This company has provided the worst experience and terrible customer service I’ve ever dealt with when looking for an apartment. I wouldn’t recommend working with this location or any of Burns Management for that matter.
Frequently Asked Questions About Keenan Center Apartments
Where are the Keenan Center Apartments located?
They are located at 256 Broadway, Troy, NY 12180, in the heart of downtown Troy.
What types of apartments are available at Keenan Center Apartments?
There are nineteen newly renovated 1 and 2-bedroom apartments available.
What are the office hours for Keenan Center Apartments?
The office is open Monday through Friday from 9am to 5pm, and on weekends by appointment only.
Is Keenan Center Apartments wheelchair accessible?
Yes, the building has a wheelchair accessible entrance.
What payment options does Keenan Center Apartments accept?
They accept American Express, Cash, Discover, MasterCard, and Visa.
How can I contact Keenan Center Apartments via email?
You can email them at troyapts@burnsmgmt.com.
Where can I find more information about Keenan Center Apartments online?
Visit their website at https://www.burnsmgmt.com/community/keenan-center-apartments/ or their Facebook page at https://www.facebook.com/713505328705105.
What nearby cafes and restaurants are close to Keenan Center Apartments?
Nearby dining options include The Whistling Kettle, The Placid Baker, The Greek House, Donna’s Italian Restaurant, Bootleggers on Broadway, Tavern Bar, little pecks coffee shop, The Creme Brulee Shop, and Peck’s Arcade.
Are there any nearby shops or boutiques close to Keenan Center Apartments?
Yes, nearby boutiques include Marcus Blaque, Ekologic, and JK Bloom Jewelers LLC.
What local services and community centers are near Keenan Center Apartments?
Nearby services include Troy Senior Center, Capitol Group employment agencies, Planned Parenthood - Troy Health Center, Tech Valley Center of Gravity, Unified Family Services Aging Troy Center, and I Give You Peace Ministries Inc.