The Springs Luxury Community in Saratoga Springs, NY, offers inclusive 1, 2, and 3 bedroom homes with 30+ open floorplan layouts. The Springs is home to commercial businesses including The Bread Basket Café, BWP Local Grille, and Iris Nails & Spa, and offers a resident perks program.
The front office staff does not live on the property, yet repeatedly makes day-to-day living more difficult for the residents who do. Rather than serving as a resource, the office functions as an obstacle: requests are dismissed, issues go unresolved, and the tone is consistently condescending.
If the compensation for these positions is too low to attract staff capable of providing basic professionalism and follow-through, that is a management failure, not a justification for residents’ needs to go unmet. Rent-paying residents should not absorb the consequences of poor staffing or low-wage indifference.
BF
Barbie Foley
Sep 10, 2025
1.0
Overpriced and inadequate sound-proofing. Chronic harassment by neighbor below me, and management did nothing to resolve the issue.
ME
Mary Ellen
Jul 13, 2020
4.0
The maintenance staff and leasing office is incredibly helpful. They are fun and friendly. The apartments are conveniently located.
SM
Shelby Moszkowicz
Jul 3, 2018
5.0
The Springs apartments are beautiful. They are very spacious and bright. With big windows and spacious living areas these apartments create a relaxed feeling from first walking in. The kitchen for the two bedrooms have a dark granite counters that compliment updated dark cabinets.
Moving into The Springs has a been a comfortable and easy experience. From the first call, to touring the apartment, and eventually moving in the leasing office made it super easy. Everyone on staff at the leasing office is so nice and helpful especially Christan! The community is very relaxed, and with store fronts including a restaurant, hair salon, and nail studio all within walking distance to the apartments.
SC
Stephen C
Feb 10, 2018
5.0
When we were looking for a place to live in the Saratoga area, we knew we wanted to be close enough to down town but not to close. We were also looking for a place that was pet friendly but had all the amenities. From the first phone call to set up an appointment to come look at the place till the day we moved in, everyone was super helpful. Well that was three years ago and that same great friendly customer service is still there today. No matter who we come in contact with Sunday through Saturday. I would highly recommend The Springs to anyone looking for a high end friendly place to live.
Frequently Asked Questions About The Springs Luxury Apartments
What types of homes are available at The Springs Luxury Apartments?
The Springs offers inclusive 1, 2, and 3 bedroom homes with over 30 open floorplan layouts.
What are the office hours for The Springs Luxury Apartments?
The leasing office is open Monday to Friday from 9:00 AM to 5:00 PM, and on weekends from 10:00 AM to 4:00 PM.
Where is The Springs Luxury Apartments located?
It is located at 9 Hampstead Pl, Suite 108, Saratoga Springs, NY, 12866, USA.
Can I contact The Springs Luxury Apartments via email?
Yes, you can email them at thesprings@burnsmgmt.com for inquiries.
What payment options are accepted at The Springs Luxury Apartments?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Is there fitness center access available at The Springs Luxury Apartments?
Yes, the community includes a fitness center for residents.
Are The Springs Luxury Apartments wheelchair accessible?
Yes, the property has a wheelchair accessible entrance.
What nearby dining options are available around The Springs Luxury Apartments?
Nearby dining options include BWP Local Grille, Bread Basket Café, and Beer Wine Pizza, perfect for grabbing a meal before or after your visit.
Are there any fitness or activity centers close to The Springs Luxury Apartments?
Yes, KFX Krav Fitness Extreme and Saratoga Springs Golf Range are nearby facilities where residents can stay active.
What healthcare facilities are close to The Springs Luxury Apartments?
Regional Therapy Center at The Springs on Weibel Ave, Saratoga Family Practice, and Springs Family Veterinary Hospital are nearby healthcare centers residents can access.