The Metropolis

Reviews

• AZ

  Ariya Zheng

  Oct 15, 2025
  1.0
  PE 1 elevator always makes a concerning noise but nobody went to fix it
• FB

  Fatima Bawany

  Jun 16, 2025
  1.0
  Currently writing this as I am stuck in the elevator at the metropolis with my baby. It’s been nearly an hour and we have had minimal response from elevator service and are overheating. I like this building overall, but this is simply unacceptable and extremely unsafe. I hope no one else has to experience this.
• AA

  Ana Claudia Aranha

  Feb 4, 2024
  5.0
  I ve lived @metropolis for some years, on and off, 4 months in a row each time. Loved the door men who treated us respectfully and were very responsible at their work. Location is also 5* . Large windows, great for winter time, especially .
• TH

  Tina Heartney

  Jun 8, 2022
  1.0
  Horrible experience with Justin, a new employee. Despite my explanation to him that my husband works for the US government and therefore is a US federal worker, and not an international diplomat, he could not understand the difference. They do not rent to diplomats and so they were not wiling to rent to us even though I explained that we are not diplomats. Have been trying to receive back the online application fee since the application allowed us to apply with a corporate lease but was told by Justin that they do not allow Corporate leases. Justin's boss, Mary, now says that they do allow corporate leases. The main office though told me that they do not allow corporate leases. VERY confusing and disorganized. Would never rent with them ever. Very disrespectful and disappointing since my husband has served in a war zone! And very sad that Justin does not know the difference between international diplomats and US government foreign service officers. BTW, it is illegal to discriminate based on national origin so they are breaking the law in declining diplomats to apply and live in their apartment building.
• HH

  Heather Hansen

  Sep 28, 2020
  5.0
  I loved my experience living at The Metropolis. I've lived in 5 apartment buildings in NYC, and this was by far my favorite. 99% of that was due to the staff. The doorman are beyond compare. Every single one took great care of me. The process to get packages was easy and seamless. They guided us through the pandemic with grace. And the maintenance staff was the same--available, kind, and responsive. Thank you to all of the staff who made my two years at The Metropolis some of the best I've had in NYC.

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