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Apartment building main entrance at SKY in New York, NY 10036
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SKY - Luxury Apartments

3.8
(472 reviews)

Business Details

605 West 42nd Street, New York, NY
10036, United States
(888) 715-1699
https://www.liveatsky.com/

About

Apartment Building
Offering the ultimate in luxury apartments in Midtown West, NYC, Sky is a 71-story high-rise building designed by Rockwell Group. Starting at the mid $3000s, Sky ranges from pet-friendly studios to 3 bedrooms, including the Vue Penthouse Collection, there’s a space to fit every lifestyle. Located in Hell’s Kitchen at the heart of Midtown West, residents are just blocks from the Hudson Yards district, the High Line, Hudson River Park, West Chelsea’s art galleries, and the best of New York’s theater and restaurants. Contact us for more information.

Location

SKY - Luxury Apartments
605 West 42nd Street, New York, NY
10036, United States

Hours

Reviews

3.8
472 reviews
5 stars
283
4 stars
46
3 stars
14
2 stars
13
1 star
116

What are people saying?

AI-generated from recent customer reviews

Management Issues

Numerous reviews highlighted poor management responsiveness, unprofessional behavior, and a lack of accountability, leading to frustration among tenants.

Maintenance Problems

Many residents reported ongoing maintenance issues, including unresolved repairs, slow response times, and inadequate handling of serious problems like mold and lack of hot water.

Safety Concerns

Several reviews mentioned safety hazards, including inadequate security measures and management's failure to address reported dangers, contributing to a feeling of insecurity among tenants.

Mixed Staff Experiences

While some residents praised the front desk and maintenance staff for their friendliness and helpfulness, others experienced dismissive attitudes from management, leading to a divided perception of service quality.

Misleading Luxury Claims

Many tenants expressed disappointment that the building did not live up to its 'luxury' branding, citing issues with cleanliness, maintenance, and overall living conditions.
  • AG
    Alonso Garcia
    4 days ago
    1.0
    The blonde leasing agent named Olivia never sent me a follow up email or the options we toured as promised. Therefore she should be terminated. She’s not doing her job. An altercation also occurred in the lobby with a light skinned man named Marcus Ribeiro screaming that “it’s the worst place to live” “there’s robberies here” “Kathy beat me up” etc. This is very unprofessional and just the staff not doing their job and the apt complex failing to address issues with disruptive tenants. I should not have to send multiple follow up emails in regards to this. Don’t bother with this apt complex because it’s a joke.
  • HS
    Henry Simon
    4 days ago
    1.0
    This is by far the worst “luxury” building I’ve ever lived in, especially for the price. Management always ignores you, and I witnessed a leasing agent such as Nina & Olivia lie to a new tenant in the lobby about their “responsiveness.” There are constant burglaries in this building too because of the lack of security. The property managers, Kimberly Cafaro, Kathy, and Courtney Lees are famously so bad, and should be replaced and terminated immediately.. they have constantly harassed multiple residents with false fines (eg. $3,000+) and fraud legal fees ($10,000+) thru frivolous litigation on residents, and then they take 0 accountability. They also have multiple lawsuits against residents so they can get paid thru lying to the courts. They will delay returning your deposit and maintenance repairs unless you refuse to pay rent or sue them, basically trying to steal your money. It’s also located far from everything. There is constantly crime in the neighborhood including robberies, shooting, and stalkers. Currently, there are multiple lawsuits and legal actions in place as well due to their unacceptable behaviors. I would not recommend anyone to rent here if you value your peace, safety, and privacy.
  • SS
    Simon
    Feb 16, 2026
    1.0
    I respectfully ask for multiple maintenance requests, the people really don't care if theres an issue. My neighbors smoke detectors go off for days I ask the front desk 5 times, they don't care at all. Why do I have to ask many times for something that takes 2 minutes. My windows weren't closing properly during the winter to the point my unit was freezing. Again "we will send somebody up." They don't care. I had to pay $250 out of pocket to fix it. I really just can't with this building. I ask nicely, they just genuinely don't care at all despite very high rent prices. It's just horrific like I genuinely don't know how people can sleep thru a smoke alarm for days in a row on two occasions in the past few months. Why do I have to sleep in earplugs for an apartment that charges this much rent. Sorry but it's basically a scam, there are many other high rises nearby with better reviews.
  • MR
    Mvinicius Ribeiro
    Feb 6, 2026
    1.0
    FINAL PRESENTABLE REVIEW Headline: WARNING: Management Retaliation Following Safety Report The Incident: I found a large knife hanging by the elevator in this building. I brought this weapon to the management office to report the security hazard. Management dismissed the danger and called me “ridiculous.” No police were called and no report exists because I was the one reporting a hazard in a secured building. The Court Action: Because I reported this safety concern, management took me to court today. They have filed a fabricated lawsuit falsely claiming I threatened building employees with that knife and a life insurance policy. They are pursuing these claims without any police documentation or evidence because the event never happened. Final Warning: Management is using the legal system to retaliate against a tenant for trying to address a building safety hazard. They would rather lie in court than fix security flaws. Do not move here if you value your reputation or safety.
  • GF
    Gio Fino
    Jan 30, 2026
    1.0
    Terrible management esp. Kathy - the entire office is incompetent and irresponsible & lacks integrity with persistent lies. They should all be investigated thoroughly by police with many illegal acts going on and a lot of shady practices: This building deserves a class action lawsuit on so many fronts!!!! - Doesn’t handle maintenance requests and consistently lying about receiving maintenance requests - forge your signature on forms you never signed (criminal) - charge fees associated with other units to your units (illegal) - never actually resolve maintenance until following up every day - building in terrible conditions that they will charge you for when moving out (such as leaking from upstairs) - overcharge on random things - no response - put you on hold forever when you tried to resolve anything - the list goes on and on Overall, the management team is the worst I’ve dealt with especially Kathy. Absolutely avoid this building!

Frequently Asked Questions About SKY - Luxury Apartments

What is the address of SKY - Luxury Apartments?

SKY - Luxury Apartments is located at 605 West 42nd Street, New York, NY 10036, US.

What are the regular operating hours of SKY - Luxury Apartments?

The apartments are open Monday to Friday from 10:00 AM to 6:00 PM and on Sunday from 10:00 AM to 5:00 PM. They are closed on Saturdays, but appointments on Saturday are available upon request.

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Certified March 01, 2026Yext Knowledge Graph
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