Discover 21 West, a landmark residence in the heart of Lower Manhattan. This 33-story tower offers a variety of studio to three-bedroom apartments designed for modern living. Experience breathtaking river views from select, light-filled homes featuring renovated kitchens with stainless steel appliances and stylish finishes. Enjoy unparalleled convenience with laundry rooms on every floor and direct access to an on-site deli/grocery. 21 West provides a lifestyle of ease with amenities including a 24-hour lobby, resident lounge, state-of-the-art fitness center, children’s playroom, and a stunning rooftop terrace. Schedule a tour today!
Jelena was absolutely wonderful throughout our move-in process. From the first tour, she was welcoming, knowledgeable, and incredibly friendly. She took the time to answer all our questions and made sure we felt confident every step of the way.
What really stood out was how responsive she’s been, even after we moved in, she’s always quick to reply and genuinely happy to help. Thanks to Jelena, what could have been a stressful experience turned out to be seamless and enjoyable. We really appreciate everything she’s done for us!
LM
Lydia Marlow
4 days ago
5.0
We had a fantastic experience with our leasing representative, Jelena. From the moment she showed us around our now apartment, she was incredibly helpful, enthusiastic, and friendly. Her positive attitude and professionalism really stood out and made the whole process feel smooth and stress-free.
Jelena has also been amazing with communication, she’s super quick to reply to any questions we’ve had and is always happy to assist us, no matter how small the request. Thanks to her, our moving-in experience was not only easy but genuinely enjoyable. We’re so grateful for her support and can’t recommend her enough!
GS
Garima Kalra Saxena
Sep 5, 2025
5.0
We just moved in and it has been wonderful! Jelena is amazing and truly made the experience seamless! The apartment has beautiful tall ceilings, is spacious, and feels like a real home. The front desk staff is lovely and we are just so happy to have made the choice to move here :)
RS
Ruiying Snowy
Aug 3, 2025
3.0
Pros:
The location is convenient, the front desk and leasing staff are all perfectly nice. The rooms have high ceilings which makes it feel spacious. There is laundry on every floor.
Cons:
Right next to the turnpike so the traffic can get super loud with all the honking even on a tall floor. Amenities are minimal - small gym, a single outdated "lounge" area, and a "rooftop" but thats really the size of an apartment terrace with a few loungers.
The absolute worst is when it comes to renewal time.
After one year, my rent went up nearly 9%, and management refused to negotiate or offer any goodwill gesture. Meanwhile, a neighbor in a similar apartment told me their increase was lower and they were able to negotiate it even further down. I also saw the exact same apartment layout listed for less than what I tried to negotiate just a month or two before my renewal.
It’s left me wondering whether I’m simply not the preferred tenant profile here, despite always being courteous, considerate, paying on time and meeting all financial requirements. That’s been deeply disappointing and makes me feel very undervalued.
AC
Angela Cantarero
Jun 20, 2025
5.0
We had a great experience working with jelena. She was incredibly helpful, friendly, and professional throughout the entire process.
She made everything very smooth and efficient, and was always available to answer our questions and guide us through each step.
Thanks to her support, we found the apartment we’re currently living in, and we couldn’t be happier.
We truly appreciated her dedication and would definitely recommend her to anyone looking for a new home!
Frequently Asked Questions About 21 West Apartments
What types of apartments are available at 21 West Apartments?
21 West Apartments offers studio to three-bedroom apartments designed for modern living.
What amenities does 21 West Apartments provide?
Amenities include a 24-hour lobby, resident lounge, fitness center, children’s playroom, rooftop terrace, laundry rooms on every floor, and on-site deli/grocery access.
What are the office hours for 21 West Apartments?
The leasing office is open daily; Monday, Thursday, Friday, Saturday, and Sunday from 9:00 AM to 6:00 PM, and Tuesday and Wednesday from 9:00 AM to 5:00 PM.
Where is 21 West Apartments located?
It is located at 21 West Street, New York, NY 10006, USA, in the Financial District of Lower Manhattan.
How can I schedule a tour or check apartment availabilities at 21 West Apartments?
You can schedule a tour or check availabilities through their website at https://www.21west.com/availabilities.
Which nearby grocery and deli options are convenient for 21 West Apartment residents?
Residents have direct access to an on-site deli/grocery and nearby can visit West Bank Gourmet Deli in Battery Park for groceries and deli items.
Are there fitness centers or gyms near 21 West Apartments for additional workout options?
Yes, nearby fitness options include 20 West Street the Downtown Club and the Downtown Athletic Club, offering gym and sports facilities.
What are some nearby dining or entertainment options close to 21 West Apartments?
For entertainment, residents can visit 76 Bowlmor Chelsea P, an arcade and pub, or the nearby landmark restaurant Bateaux New York.
Is car rental available near 21 West Apartments for residents or visitors?
Yes, nearby car rental agencies include Sixt Rent A Car, Hertz, and Lease Car Deals, making car rentals convenient for residents and visitors.
What type of community or educational institutions are located near 21 West Apartments?
Nearby educational institutions include John V Lindsay Wildcat Academy Charter School and Nyack College, while community services include Community Access, Inc.