Shearwood Station

3.3
122 reviews
Lounge at Shearwood Station in New Rochelle, NY 10801

About

Apartment Rental AgencyApartment Building
Located at the Metro-North train station in downtown New Rochelle, Shearwood Station is all about living on a grand scale. Here, everything is fresh, bold and exciting. With an array of activities to enhance your lifestyle— including a brand new Shearwood Station Club lounge, and state - of -the - art fitness club that 's open 24/7. Get active. Be social. And experience more from apartment living. If you’re looking for studio apartments for rent in New Rochelle or a home with one to three bedrooms, you’ve come to the right place. Get in touch to schedule a tour!

Location

Shearwood Station
1 Shearwood Place, New Rochelle, NY
10801, United States

Hours

Reviews

3.3
122 reviews
5 stars
59
4 stars
9
3 stars
5
2 stars
10
1 star
39
  • CG
    Craig G
    Dec 17, 2025
    1.0
    Living at Shearwood Station has been extremely frustrating due to ongoing management issues that are consistently ignored. Management is unresponsive to serious concerns, including the lack of consistency with working elevators and broken garage doors that remain unrepaired for extended periods of time. This has led to safety issues, such as homeless individuals sleeping in the garage, which residents have reported repeatedly with no meaningful action taken. In addition to safety concerns, basic property upkeep is neglected. Garbage frequently overflows, creating unsanitary conditions and attracting pests. Despite multiple complaints, these issues persist. However, management will send multiple threatening emails when they see fit. Perhaps most concerning is the unexplained increase in utility charges. During the winter months, residents see their electric bills increase by at least $200 per month with no clear explanation or transparency from management. Requests for clarification are ignored or brushed off, leaving residents to absorb unjustified costs. At this point, all residents should reach out to the Attorney General's Office for assistance. Overall, Shearwood Station shows a lack of accountability, poor communication, and disregard for resident safety and financial concerns. I would not recommend this property to ANYONE expecting responsive management or a well maintained community.
  • KJ
    Kianni Johnson
    Nov 24, 2025
    1.0
    DO NOT MOVE HERE! I ordered groceries night and someone stole them right off the "delivery table"- it's been 24 hours and no one has even bothered to say or do anything'! In the video you can see someone take MY groceries. I've lived here for 4 years and them not doing anything to help is incredible!!! They want payments on time and everything else but don't care about their resident! Move ANYWHEREEE BUT HERE!!
  • HW
    Heat Wave
    Nov 10, 2025
    1.0
    This building sells a luxury image; what it actually does is collect rent and ignore people. Management stages tours and plays public relations while the property runs on negligence. Strangers camp in stairwells for months with zero enforcement. Trash areas overflow day after day- it’s routine, not occasional. Abandoned cars rot in the lot with flat tires and nobody acts. Management posts countless “no storage” emails yet lets bikes and junk pile up everywhere. A verified disability accommodation supported by a doctor’s note was acknowledged, then ignored. When residents speak up, management fabricates “smoking” complaints to intimidate tenants who pay on time and keep to themselves. This isn’t accidental. It’s performative staging, deliberate disregard, and active disrespect. They sell a lifestyle in photos and deliver chaos in practice. If you value integrity or your safety, do not sign here. Photos attached below show what residents actually deal with. All recent, unedited, and firsthand. One of several internal notices showing how management handles tenant accounts — names redacted for privacy.
  • HS
    Hailey schindler
    Oct 21, 2025
    2.0
    I'd like to start off by saying the staff who work here are all amazing - the concierge, maintenance, and custodial staff are all very kind, efficient and helpful. I also love the gym which is always clean and has great options for workouts. It's the management of the building itself why I give 2 stars. They just don't seem to care about the occupants. The building has been undergoing maintenance in an effort to "modernize" for some time now. The maintenance can be extremely loud and while there may be month long pauses, it always comes back. The video I attached shows the intensity of the noise and especially for us who work from home, it's really overbearing. I understand they need to update, but we have called so many times to ask to at least be warned on maintenance days, and they still do not give us any heads up. At 8:30 this morning is when the drilling started and 45 minutes later, it's still happening. While the rent here may not be as high as other locations, it's still a lot of money and really frustrating we're paying such high prices to be surrounded by construction noise. It'd at least help a little if they let us know when this intense construction would be happening, and how long it's expected to last but they never do. Previously, they had to close the parking garage for mandatory fixes - which is fine, but they closed each floor for around 3-7 days at a time. All the residents had to pay the full monthly bill for parking even though we had to then pay to park elsewhere for that duration which even for only a few days, is not cheap.
  • MM
    Mellisha Mccrae-Jackson
    Sep 9, 2025
    1.0
    I have lived in this apartment for 9 months and upon a change of duty location as a military member I requested to end my lease. That request was granted and I was informed that because I did not give an appropriate 30 days notice a fee of $1528.33 which I happily wrote a check for. The check was cashed on September 3 but on September 2 the company charged me $1759.25 unsolicited and not authorized! I contacted the property same day and was told nothing sensible because the female that spoke to me had no idea what was happening or what she was talking about. She then told me the property manager would call. Ofcourse as expected she did not I called back the day after and the manager herself knows nothing and promised to contact the people actually in charge and get back to me . Here I am September 10th and the manager hasn’t answered my calls and has neither returned them. This building has a high turn over because the customer service here is trash! Imagine paying $3800 a month to then be robbed when you are ready to leave ? I was respectful and understand while having to skip over dog poop for almost a year but over charging my account is where I draw the line! PLEASE TO HIRE EMPLOYEES THAT UNDERSTAND FOLLOWING UP, RETURNING CALLS AND PROFESSIONALISM! How can you over charge someone by $1700 when the average American doesn’t have $200 in their account and I’m to wait how long for a sensible response ? Don’t waste time moving here! They are thieves and no wonder people leave constantly! Anyone who stays there long is people with government vouchers ! There’s no respect for everyone else that goes to work and have to pay their own bills

Frequently Asked Questions About Shearwood Station

Where is Shearwood Station located?

Shearwood Station is located at 1 Shearwood Place, New Rochelle, NY 10801, United States.

What types of apartments does Shearwood Station offer?

Shearwood Station offers studio to three-bedroom apartments for rent in New Rochelle.