RW
Ramona Walch
Apr 21, 2026
I've known Rich for almost 50 years, and our family has bought, sold, and rented with him more times than I can count. He's helped my son purchase a home, negotiate a deal on a property that wasn't even listed yet, and has always been the first person we call when we have any question about real estate. He just knows everything.
What sets Rich apart as a realtor is that he's tenacious, quick, and honest. He'll tell you straight up if something isn't worth what they're asking, what the problems are, and what you should do. When you work with Rich, you get exactly what you need without it dragging on forever. For anyone buying or selling in western New York, he's the person to call.
We’ve known Rich Miller for over 40 years and have developed a great working relationship with him, so when it came time to sell our house, there was a lot of trust there already. Even so, he exceeded expectations. Rich is dedicated, driven, and completely all in for his clients. He fights for your best interest like a bulldog, but at the same time stays calm under pressure and keeps you reassured throughout the process. His follow-through is strong, he knows when to apply pressure and when to step back, and he’s careful not to overstep boundaries with either his clients or potential buyers. He’s also incredibly knowledgeable about the business and the area, and well connected with other Realtors, business leaders, and people in the community.
On top of all that, he’s approachable, straightforward, and determined to get the job done right. We would absolutely recommend Rich to anyone looking for a realtor who will truly advocate for them.
I used Rich twice to sell two properties in Holley, both part of liquidating my dad's estate. Not the easiest situation to navigate, but Rich made it as smooth as it could have been. Easy to talk to, always there when I needed him, and when we hit some bumps along the way involving county related issues, we worked through it and got it handled. For anyone in the Holley or Rochester area looking for a realtor, I'd recommend Rich Miller for certain
LL
Lisa Levett
Mar 13, 2026
Rich is a go getter, plain and simple. We have purchased investment properties with him and keep coming back because he genuinely works for you. He is not just waiting for things to happen, he makes them happen. When we come across a property ourselves, he digs in, investigates, pulls the history, and does everything he needs to do to get us what we want.
Rich knows the Kendall, Orleans County area inside and out. He lives right here in the community, and you can feel that in how he operates. He is caring, knowledgeable, and puts in real time and effort on your behalf. Rich is the kind of Realtor you feel confident recommending to friends and family over and over again.
Working with Rich Miller was a terrific experience. He is very responsive to all questions and will make time to help with every step of the process. Rich is knowledgable, helpful, and trustworthy, and I would recommend him without qualification. Definite 5 stars.