Many customers reported poor communication and unresponsiveness from the management company, with long wait times for responses and unanswered calls.
Positive Staff Feedback
Several reviews highlighted specific staff members, such as Cindy Celli and Nanci Patrick, for their exceptional service, responsiveness, and professionalism.
Mixed Management Quality
While some property managers received praise for their dedication and effectiveness, others were criticized for lack of action and poor management practices.
Community Satisfaction
Some communities expressed satisfaction with the overall management and improvements made under specific property managers, indicating a positive turnaround in service.
DZ
Donna Zelencich
Sep 3, 2025
1.0
We use to have RJB and were much happier. This Association is horrible!
BM
Barbara Masterson
Jul 20, 2025
5.0
I never had no problem with associate. The people were very nice and they responded to my questions.
MH
M. Henry
Dec 20, 2022
5.0
Our Property Manager Tai is very responsive to all unit owners in our community.
AK
Anne Marie Kmetz
May 17, 2021
5.0
Cindy Celli has been wonderful to work with. She returns calls and emails quickly and has helped me with several questions and issues with such a high level of professionalism, empathy and kindness. ....Thank you Cindy!
AB
Andrea Barlow
Nov 13, 2016
1.0
The worst I live in one of the properties managed by this company,they do not return calls and they do not maintain their,the building I live in is known as 168 winnikee,my apartment is shared with myself and my children,since June my apartment as been infested with bedbugs they sent someone out once who did a crop of a job,he busted up my furniture's. Not only that but whatever pesticides or chemical was used only made matters worst the bedbug infestation is now 10 times worse. made verbal.and written complains with no help.My children or being bitten by bed bugs our beds had to be trown away,coaches,and because I am under a lease agreement I cant move.My only course of action is to report them to the health department and to withhold rent.and this has been going on since june of 2016 and now is November 13,2016.My lease will not be up until January,2017.They are EVIL!!!! SCUM LORD MANAGEMENT COMPANY!!!
Associa New York is a community association and property management company based in New York providing property and building maintenance and community association services.
Where is Associa New York located?
Associa New York is located at 1399 New York 52, #201, Fishkill, NY 12524, US.
What are the business hours of Associa New York?
Associa New York is open Monday to Thursday from 8:30 AM to 5:00 PM, and on Friday from 9:00 AM to 4:00 PM. It is closed on Saturdays and Sundays.
How can I contact Associa New York?
You can contact Associa New York by phone at +1 845-473-3711 or by email at customerservice@associaonline.com.
Does Associa New York have an official website?
Yes, their official website is https://www.associanewyork.com.
What categories best describe Associa New York?
Associa New York is categorized as an Associa, Property Management Company, Property and Building Maintenance, and Community Association.
What nearby healthcare services are available around Associa New York?
Nearby healthcare services include Wholehearted Adult Health NP (naturopathic and medical center), Fishkill Dental Studio, Precision Eye optometrist, Universal Chiropractic, and Premier Dental Care of Fishkill.
Which financial services are located near Associa New York?
Nearby financial services include Edward Jones - Financial Advisor: Austin Schweitzer, Valley Bank, FSC Wealth Advisors, LLC, and Wealth Enhancement Group for tax services.
Are there any parks or recreational areas close to Associa New York?
Yes, East Fishkill Park and Park Condominium, both real estate and park areas, are located nearby for recreation and leisure activities.
How can the nearby Deer Crossing Club House enhance a visit to Associa New York?
Visitors to Associa New York can enjoy social and recreational time at the nearby Deer Crossing Club House, a local bar and sports club, which adds a convenient leisure option before or after business.