Certified by Willowbrooke Apartments and Townhomes • Apr 12, 2026
Apartment Rental AgencyApartment Building
Willowbrooke Apartments welcomes you with a carefully crafted collection of garden-style townhomes and apartment homes in Brockport, NY. Enveloped in a lush landscape, our community offers many life-enriching amenities and functional features in a serene suburb near Lake Ontario, Lake Erie, Main Street Historic District, and Rochester. Discover our studio, one, two, and three-bedroom homes and find your favorite!
Location
Certified by Willowbrooke Apartments and Townhomes • Apr 12, 2026
Certified by Willowbrooke Apartments and Townhomes • Apr 12, 2026
Monday8:30 AM - 5:00 PM
Tuesday8:30 AM - 5:00 PM
Wednesday8:30 AM - 5:00 PM
Thursday8:30 AM - 5:00 PM
Friday8:30 AM - 5:00 PM
SaturdayClosed
SundayClosed
Reviews
3.6
88 reviews
5 stars
46
4 stars
10
3 stars
5
2 stars
3
1 star
24
AL
ava lynn
5 days ago
5.0
I recently moved into this apartment complex and I couldn’t be happier with my experience so far. From the very beginning, everything has been smooth, welcoming, and stress-free.
I especially want to highlight Bella, the leasing agent, who made the entire process so easy and enjoyable. She was incredibly helpful, patient, and always quick to answer any questions I had. Bella went above and beyond to make sure I felt confident and excited about my move, and her positive attitude truly made a difference.
The community is quiet, friendly, and well-kept, and I’ve already had great interactions with neighbors. Maintenance and staff seem responsive and professional, which gives me a lot of peace of mind.
Overall, I’m really happy with my decision to move here and would definitely recommend this apartment complex to anyone looking for a comfortable and welcoming place to live.
ZB
Zuki Baron-Schultz
Feb 1, 2026
5.0
I just moved into these great apartments. First week living in their spacious one bedroom and loving it. Bella at the front desk was amazing to get all the most recent updated information. Bella knew the exact answer to all my many questions with follow up information that was very informative!! Very nice community and very hospitable staff :))
JC
James Comden
Dec 30, 2025
4.0
All employees, from front office to maintenance,are very friendly and the service is excellent and the buildings are well maintained.
VT
Veronica Thaler
Jan 24, 2023
1.0
My boyfriend and I toured and applied to these apartments. We liked the place we saw, and were more than qualified to be approved. So we paid the $40 application fee, told them we were extremely flexible as to when we can move in, had the money upfront and ready for first month & security. They ghosted us. We had to call them multiple times asking when we will find out if we’re approved. We called like once a week to check on the process, and got the same answer “Oh we’ll call you back we forgot to send something through” everytime. They NEVER called us once. Eventually they just ghosted us! They started DECLINING our calls, I left a nice voicemail asking why they ghosted us because we were very friendly and very much qualified to be approved. They were very unprofessional and seems like they just wanted the application fee money. I wouldn’t recommend applying here. Waste of time.
GP
Gabriel Pietrzak
May 17, 2022
5.0
Well maintained apts, landscaping, and overall grounds. Friendly management. My favorite part of living here is the silence. I hear only birds and nature sounds all day and night. It's great!
Frequently Asked Questions About Willowbrooke Apartments and Townhomes
What types of homes are available at Willowbrooke Apartments and Townhomes?
Willowbrooke Apartments offers studio, one, two, and three-bedroom garden-style townhomes and apartment homes.
Where is Willowbrooke Apartments and Townhomes located?
They are located at 396 Willowbrooke Drive, Brockport, NY 14420, USA.
What are the office hours for Willowbrooke Apartments and Townhomes?
The office is open Monday through Friday from 8:30 AM to 5:00 PM and closed on Saturday and Sunday.
How can I contact Willowbrooke Apartments and Townhomes?
You can reach them by phone at +1 585-637-3400 or +1 833-956-8736.
Does Willowbrooke Apartments have an online presence where I can find more information?
Yes, visit their website at https://www.willowbrooke-apartments.com/ or their Facebook page at https://www.facebook.com/926746910741667.
What amenities or features does Willowbrooke Apartments offer?
The community offers a lush landscape with many life-enriching amenities in a serene suburb near lakes and historic districts.
What nearby attractions are close to Willowbrooke Apartments and Townhomes?
Nearby attractions include Lake Ontario, Lake Erie, the Main Street Historic District, and SUNY Brockport campus buildings such as Harmon Hall and Dobson Hall.
Are there nearby places where residents can access healthcare services?
Yes, nearby medical centers include the Hazen Center for Integrated Care, Oak Orchard Health, Weinstein Dental Group, and Oak Orchard Medical.
Where can residents find nearby dining options around Willowbrooke Apartments?
Subway, a fast food sandwich restaurant, is located near the apartments for quick dining options.
What nearby facilities can help residents with financial services?
Brockport Federal Credit Union provides nearby financial services for residents.
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