Staff Performance
Yvette and other staff members received high praise for their helpfulness and friendliness during the move-in process.
Maintenance Issues
Numerous complaints about slow and ineffective maintenance responses, with specific issues like heating failures and pest infestations frequently mentioned.
Management Concerns
Several reviews highlighted poor management practices, including unresponsiveness and lack of accountability, leading to frustration among residents.
Cleanliness and Conditions
Many residents reported unsanitary conditions, including pest infestations and poorly maintained facilities, contributing to a negative living experience.
Community Feedback
While some residents appreciated the community atmosphere and location, many expressed dissatisfaction with the overall management and living conditions.