Lumina at Spanish Springs

Reviews

• CG

  Courtney Ghazimoradi

  Nov 12, 2025
  1.0
  We went in for a tour, we arrived they told us could only do virtual, so we agreed. I emailed a second time saying i want to see a specific apartment, and they said book an appointment and they will for sure show us. We showed up excited to see the apartment, was told to wait and sit, by a lady that didn't even care to look up. As we waited we heard a resident saying how management hasn't come to fix her apartment for weeks. I decided to read reviews and see that the 15 months without seeing the apartment first is the best rate they give.. lets just say im glad we dodged that bullet and how big of a red flag this building is! I wanted to review our experience to save people from booking with them and getting trapped.
• RH

  Rachel Herrero

  Nov 2, 2025
  1.0
  My family and I have lived here for about 3 years and the first couple of years were okay, we had complaints but nothing we couldn’t deal with. Avoid this place if you can, the women in the office are so rude, they cannot be bothered with questions. I had a charge when going to pay rent that I had never noticed so I just wanted some clarification so I went into the office and explained that I noticed a charge I wasn’t familiar with and before I could even explain what it was or show her what I was talking about she cut me off and said “don’t know but you’re always charged that, call corporate” I’m just in awe of how people can be so miserable, you chose to work there no one forced you! They are so nice to get you in the door and sign a lease but after that just so rude and unprofessional. There are so many other apartments. Counting down the months until we can get out of here.
• CC

  Cissy

  Oct 29, 2025
  5.0
  It’s affordable and quite.
• P2

  PCT Thru Hikers 2016

  Oct 22, 2025
  5.0
  I moved into Lumina at Spanish Springs on August 15, 2025. When I arrived with my U-Haul, my apartment wasn’t quite ready. I went to the leasing office and spoke with Stephanie, who handled the situation with outstanding professionalism. She immediately escalated the issue to upper management and even the property owner to ensure everything was resolved quickly and correctly. Within just a few hours, my apartment was completely ready and looked brand new. Stephanie also made sure a complimentary credit was applied to my account for the inconvenience, which I greatly appreciated. Since moving in, she has continued to be incredibly helpful — always responsive, professional, and proactive in addressing any questions or concerns. Thanks to her dedication and customer service, my experience at Lumina at Spanish Springs has been very positive.
• JE

  John Eastland

  Oct 18, 2025
  5.0
  I’ve lived here since the first phase was built about five years ago. I love this place and it is home to me. The management and front office have always been respectful and responsive. The maintenance crew has also been incredibly helpful and I’ve never waited more than 24 hours for a fix or an answer to a maintenance question. When I read other reviews, it’s pretty obvious that the writers have probably not read their leases. We’re all grown-ups and have the ability to read and sign. My advice would be know what you’re signing and don’t violate the lease and you won’t have any problems. Take accountability instead of bashing a good business. This is a great place to live and only about 10 minutes from anything most of us would need. And have I mentioned the view? The amenities are beautiful and they’re only closed down when a few residents and their guests ruin it for he rest of us by sneaking food and glass into the pool and hot tub area. Again, take responsibility. I have dogs and walk them around the property every day and there are dog stations throughout. The dog park is actually very clean considering the amount of dogs that are here. The review that seemed obsessed with dog poop, is greatly exaggerating. Maybe they should realize that once in a while,”sh&t happens”🤷🏻‍♂️

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