Keystone Trailhead Village

Reviews

• DM

  DMS MIKHAIL

  Jan 13, 2026
  1.0
  if you move here your packages will be delivered to the wrong location over and over again. The building signs are small and difficult to read, and the individual unit signs do not have the address. What happens is your unit # is the same for every building, only the address is unique. Except your apartment door doesn't have the address, it only has the unit # and the building # not the address. It's impossible for a delivery driver to know if they're dropping a package at the correct unit without also seeing the address on the front of the building (most/all of the doors are accessed from the rear of the buildings). This means that the delivery drivers need to see two different signs to know if they're at the correct unit or not, and these signs are on different parts of the buildings. While following the building address and then moving to the unit address might seem simple in concept, It's actually very easy to confuse building #7 unit 309 from building #8 309 when all the packages are referencing the address, not the building number. This issue seems to exist across the property. It happens so often, I can't possibly blame the delivery drivers for making these mistakes over and over again. I would give a better review, but being able to trust that I will get packages I order, that is important to my quality of life.
• SD

  sadie dendy

  Dec 12, 2023
  5.0
  Jacquelyn helped me make my cross country move so seamless and stress free! She is always making sure things are done correctly and made me feel so welcome! Haley is also one of my favorites she helped walk my puppy for me one day when I couldn’t get home from work to do it. Paige is also great! She’s so understanding and humble when it comes to discussing disagreements upon other residents. She will make sure everyone feels included and receives fair treatment.These 3 women made my stay at Keystone Trailhead Village an awesome experience! Thank you ladies for all of your hard work and caring spirits! Also, I want to say the maintenance team is so fast and efficient when anything needed replacing or fixing they got the job done quickly. I could put in a work order at night and by the morning they were in my apartment. Thank you guys as well!
• LE

  Loyd Martin Espiritu

  Sep 7, 2023
  5.0
  Moving in was smooth. Jacquelyn assisted us every step of the way. Thanks again!
• AS

  Aleiya Stevens

  Jun 27, 2023
  5.0
  Jacquelyn from Keystone Trailhead Village is the BEST leasing agent I have ever come across. She is all about team residency and puts us first before anything. Today, I asked if there was anyone from maintenance that could help me bring a heavy package up two flights of stairs and she went out of her way to help me with a tedious task happily. She really makes living at KTV a dream and these apartments are so beautiful with amazing views. HIGHLY recommend. Thank you Jacquelyn!
• CM

  Clarence Moody

  Apr 27, 2023
  5.0
  I love this place. It has everything I was looking for and more. From the day I walked in to inquire about the property until the day I moved in has been a great experience.