About
Apartment Building
Embrace a vacation-inspired lifestyle at Westlook. The sophisticated interiors and next-level amenities create a resort-style atmosphere you���ll love coming home to. Each one, two, and three-bedroom apartment home comes standard with portico teak modern cabinets, vinyl wood-plank flooring, and stainless-steel appliances. When you open your front door, you���ll have access to a beautiful swimming pool and spa area, a clubhouse, and a state-of-the-art fitness center.
Location
Reviews
3.8
167 reviews
5 stars
109
4 stars
5
3 stars
6
2 stars
5
1 star
42
What are people saying?
AI-generated from recent customer reviews
Parking Issues
Numerous reviews highlight a severe lack of parking, with many residents unable to find spots at night, leading to towing incidents and unsafe parking alternatives.
Management Problems
Frequent changes in management have resulted in inconsistent service, poor communication, and unresolved tenant issues, contributing to a negative living experience.
Maintenance and Cleanliness
While some residents praise the maintenance team's responsiveness, many express dissatisfaction with the overall cleanliness of the property, including issues with dog waste and garbage.
High Fees and Charges
Residents report unexpected fees and charges, particularly related to parking and move-out costs, leading to feelings of being financially exploited.
Amenities Discrepancies
While the property boasts various amenities, many residents feel that access is limited and that promised services, such as the pool and clubhouse, are not adequately maintained.
- JVJon VDec 21, 20251.0I lived here for almost 2 yrs. Not the best experience I would say. Paper thin walls!!! Like to the point that I can hear my neighbor snoring every night. Horrendous parking situation, you’re gonna have to pay xtra if you want a “secured” parking spot/garage. Mgmt changed several times while I was there. The only pros that I can remember is the monthly event in the clubhouse other than that TAKE YOUR HARD EARNED MONEY ELSEWHERE. Their sales pitch is “resort living” I didn’t see or experience none of that.
- ASAbbey SantiagoDec 2, 20251.0You WILL NOT get your cleaning deposit back no matter what. We left the apartment absolutely spotless when moving out. The carpet was cleaned and the walls were not damaged at all (no paint was needed and all micro holes were patched). Then I received a letter in the mail saying I was being charged $125 for “paint” and $200 for “apartment cleaning charges.” In addition to that, I was told I owed more money for rent that had allegedly not been fully paid, despite me receiving a receipt right after paying it on the 1st. I contacted the office and asked them why no one bothered to call me if I still owed some rent. All I was told that it was not their job to do so. All in all, we ended up paying nearly $600 after moving out. Also, as many others have mentioned, parking is nightmare. They ended up assigning what used to “free spots” just to get people to pay more money.
- LMLonni McMullenNov 19, 20252.0We left the apartment spotless when we moved out including washing everything including the windows and screens inside and out and they deducted $200 from our deposit as a “cleaning fee”. That didn’t include the carpet cleaning fee which was the only fee that was justified since we didn’t get a chance to do that before we left. There was never enough parking and if you left to do anything in the evening you would have to park off property when you returned (and we only had one vehicle). The in-the-pool chairs suddenly disappeared and were never replaced. The pet park always smelled disgusting especially on hot days so we always avoided walking past it whenever possible.
- DBDipak BasuOct 28, 20255.0Even though I showed up without an appointment, Hannah was very courteous and helpful. She showed me the demo apartment and explained all the aspects of renting from Westlook.
- AQApril QuinnSep 18, 20255.0I had such a great experience—out of all the places I visited, this one stood out for its exceptional customer care and immaculate property!