Business Details
About
Property Management Company
Associa Sierra North is a community association and property management company based in Nevada.
Location
Hours
Reviews
3.7
271 reviews
5 stars
163
4 stars
14
3 stars
7
2 stars
11
1 star
76
What are people saying?
AI-generated from recent customer reviews
Communication Issues
Customers frequently reported poor communication and slow response times from management, leading to frustration and unresolved issues.
Customer Service
While some staff members received praise for their helpfulness and professionalism, many reviews highlighted a lack of consistency in service quality.
Maintenance Problems
Numerous complaints were made regarding unresolved maintenance issues, including landscaping, repairs, and pest control, indicating a lack of effective management.
Fee Concerns
Customers expressed dissatisfaction with increasing fees and billing issues, including late fees and double charges, contributing to a negative perception of the management company.
Mixed Experiences
While some residents reported positive interactions with specific staff members, the overall sentiment reflected significant dissatisfaction with the management company's performance.
- EPEverette PfennigjrNov 11, 20255.0There was plenty of parking on this day, Nov 11 2025. Area is easy to find. Building is clean. My wife went in while I waited in the vehicle. She was greeted, said had no problems getting our concerns addressed, with possible solution to prevent further issuses. Will follow up later to confirm.
- GSGavin SheppardOct 7, 20251.0Communication is absolutely terrible and there system is very out dated, we live in a digital age where email and texting is crucial, yall can do better
- BWBonnie WorrellOct 1, 20251.0I have tried 10 years to get my name and code on the call box with no success
- MBMichele BUSHNIKSep 10, 20254.0Pay free at location, "no added 10 dollar processing fee" as their website affiliate adds. No required mail check to out of state location.
- MFMarie FarigouleSep 8, 20251.0We have been homeowners since 2015. Since our HOA has started to be managed by Associa, things have got really worse. We have had 2 raises in dues yet our services are less and problems linger. Back in April 2025, we all raised concerns about broken irrigation pipes. Cases have been closed multiple times regarding the problem without any resolution. No one communicates with us and they straight ignore our requests. It is now September and the irrigation system is still not working. We experience either floods in some areas or no water at all like outside my house so all is burnt. A neighbor themselves had to fix the pipes. Just like in another comment, trees took months to be trimmed, trash around not being taken care of. We have a shed door waiting to be repared by Associa and their “selected vendor”. It has now been 2 years. Units need to be repainted, still waiting … Associa only wants to do touch-ups on units painted 9 years ago…Very bad company to hire to manage anything. All we witnessed from our unit were dues raised and a neighborhood going down. Not sure what they do during the day. Impossible to reach anyone to communicate live.
Frequently Asked Questions About Associa Sierra North
What services does Associa Sierra North provide?
Associa Sierra North is a community association and property management company based in Nevada, offering property management and community association services.
Where is Associa Sierra North located?
Associa Sierra North is located at 10509 Professional Cir, #200, Reno, NV 89521, USA, inside Associa Sierra North building.
What are the operating hours of Associa Sierra North?
Associa Sierra North is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
How can I contact Associa Sierra North by phone or email?
You can reach Associa Sierra North by phone at +1 775-626-7333 or email at customerservice@associaonline.com.
Does Associa Sierra North have an online presence or website?
Yes, Associa Sierra North has a website at https://associaonline.com/locations/associa-sierra-north and a Facebook page named Associa Sierra North based in Reno, NV.
What category of business is Associa Sierra North classified under?
Associa Sierra North is classified as a Property Management Company, Community Association, and related to Property and Building Maintenance.
Can I find real estate or mortgage services near Associa Sierra North?
Yes, nearby you can find multiple real estate agents like Rowe Real Estate Team, Nan Carpenter at Keller Williams, and mortgage lenders such as Joell Stiner and Todd Bonnet from Gateway Mortgage, which can assist with buying or financing properties.
Are there medical services near Associa Sierra North?
Nearby medical services include Advanced Neurosurgery: Song Michael H MD, Nevada Hand Therapy LLC, Carson Tahoe Cardiology, and orthopedist Rueben Nair, MD, providing a range of medical and therapy options for community members.
Where can I find insurance services near Associa Sierra North?
You can find insurance services nearby such as Progressive Insurance Claims Office and Progressive Insurance Agency, helping with claims and insurance needs.
How can nearby real estate agents assist me when visiting Associa Sierra North?
Nearby real estate agents like Erin Hutchinson at Mitchell Ross Homes and Cristy Silverman at Keller Williams Group One can provide you with expert advice and services if you’re looking to buy or sell property in the area during your visit to Associa Sierra North.