Paisley and Pointe

Reviews

• DN

  Daniel Nunez

  Apr 16, 2026
  1.0
  If I could give 0 stars, I would. After moving out, I was hit with over $1,000 in charges that have not been properly justified. I’ve repeatedly requested an itemized breakdown and supporting documentation for utilities, resurfacing, painting, and miscellaneous fees—and have either received vague responses or no meaningful response at all. Charging tenants for what appears to be normal wear and tear, while failing to provide proof or clear explanations, raises serious concerns about their billing practices. The lack of transparency and accountability here is unacceptable. If you rent from this property, protect yourself: take detailed photos at move-in and move-out, keep records of all communication, and be prepared to dispute charges. Based on my experience, I would not rent here again.
• DU

  Daniel Urbino

  Apr 7, 2026
  5.0
  Brandi was such a big help. We love living here and using the amenities. The office is always so friendly
• JR

  Jovanny Rodriguez

  Apr 2, 2026
  5.0
  The best and most helpful people that made my experience hassle free. Shoutout to Devin, Sarah, Sylvia, and Brandi! These apartments are the safest and calmest I’ve lived in since California!
• BF

  Boogie Fressh

  Apr 2, 2026
  5.0
  Paisley and pointe is a Great place to live. The apartments are clean, the area feels safe, and maintenance responds quickly when something needs fixing. The staff in the office are friendly and helpful. Overall a good experience living here. Devin , Brandi , Sarah , Sylvia are the best leasing agents I've had.
• CV

  Cierra VeRost

  Dec 9, 2025
  1.0
  I lived in this complex for a total of about 4 years (2.5 years recently and another year and a half a few years prior), and my experience has been nothing short of a headache from start to finish. It started on day one when I was promised a fully renovated unit, only to show up and be given an unrenovated one. When I brought it up, management changed their story and claimed I was getting a “partially renovated” unit—as if that somehow made the bait-and-switch acceptable. From there, things only got worse. The property itself is a perfect example of appearances over substance. They keep the front portion of the complex looking clean and maintained, but the moment you move toward the middle or back, it’s like maintenance just completely stops. Landscaping is overgrown or dead, the grounds look neglected, and there are multiple lights that are either off or constantly blinking—which is not only unprofessional, but a major safety concern, especially given everything else happening on the property. Speaking of safety, this complex has had multiple car thefts and break-ins, including one that happened right next to my car. Someone even attempted to steal my neighbor’s car but was caught in the act. When we asked for camera footage, we were told the gate cameras “might not have been working” during the attempted robbery. Convenient timing, to say the least. When we asked management to send a community alert—because this has happened several times—they refused, saying they “didn’t want to cause panic.” Yet they had no issue sending out a full letter lecturing residents about how feeding stray cats is detrimental to the community. Apparently, feral cats are a bigger priority than the actual safety of residents. And to top everything off, on the day I was supposed to move out, they called someone who isn’t even listed on my lease and asked them to turn in my keys. Not only is that a massive breach of privacy, but they tried to claim that was the “contact number they had on file,” which is simply not true—I had been contacted directly many times before. So they were giving out my information to someone not on my lease and didn’t even attempt to call me first. This place has been disorganized, misleading, and careless from the very beginning. If you value honesty, safety, and basic professionalism, do yourself a favor and look anywhere else.

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