Maintenance Issues
Numerous customers reported ongoing maintenance problems that take months to resolve, including broken appliances, plumbing issues, and pest infestations.
Customer Service
While some staff members received praise for their friendliness and helpfulness, many reviews highlighted poor communication and unprofessional behavior from management.
Amenities
Customers expressed disappointment over advertised amenities such as pools and gyms being unavailable or poorly maintained.
Safety Concerns
Several reviews mentioned safety issues, including the presence of homeless individuals on the property and inadequate security measures.
Overall Satisfaction
The overall sentiment is largely negative, with many customers advising against renting due to poor living conditions and management practices.