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Tides on Charleston

2.8
(588 reviews)

Business Details

6501 W Charleston Blvd, Las Vegas, NV
89146, United States
https://www.tidesoncharleston.com

About

Apartment Building
Centrally located in Las Vegas, NV, the apartment homes at Tides on Charleston give you easy access to endless opportunities. Enjoy a simple commute to all of your favorite destinations with our convenient proximity to both Interstate 15 and Highway 95. Find the famous Downtown Strip with countless luxury shops and an eclectic array of restaurants just a short drive or bus ride away. Perfect for every lifestyle, you���ll discover a plethora of nearby activities when you live in a modern one, two, or three bedroom apartment at Tides on Charleston.

Location

Tides on Charleston
6501 W Charleston Blvd, Las Vegas, NV
89146, United States

Reviews

2.8
588 reviews
5 stars
194
4 stars
44
3 stars
42
2 stars
39
1 star
269

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Several reviews highlighted the helpfulness and professionalism of staff members like Diana and Zully, who provided excellent customer service.

Maintenance Issues

Numerous complaints were made regarding slow response times and unresolved maintenance requests, including serious issues like flooding and pest infestations.

Cleanliness and Safety

Many customers reported unsanitary conditions, including roach infestations and dirty common areas, along with concerns about safety due to crime and lack of security.

Management Quality

Reviews frequently criticized management for poor communication, unprofessional behavior, and failure to address tenant concerns effectively.

Amenities and Facilities

Residents expressed dissatisfaction with the state of amenities, particularly the pools being closed for extended periods and inadequate laundry facilities.
  • BB
    Brandy Bruce
    4 days ago
    5.0
    I have never met a maintenance worker with such great customer service, he even noticed I was in my way to the trash and offered to take it for me. I think his name was Arron not sure please check and let him know thank so much
  • GF
    Ginoblaze F
    Feb 15, 2026
    5.0
    My experience at this property has been wonderful,Zully is a rockstar she helped me with my application and communicated with me daily upon approval and explained everything fully and answered all my questions fully and walked me through everything. The maintenance crew is awesome as well they’re really helpful and nice and fixed and repaired my maintenance request the same day I put in my work order service request on the weekend and they were in&out like the burger joint lol I really appreciate you guys for helping me and making me feel like home thanks again Tides on Charleston
  • BL
    Britney Love
    Feb 9, 2026
    1.0
    My mom live here and I can’t believe what she deal with. She’s go without heat for close to 3 months now. No indication in when it’s getting fixed. This type of service is no good. I’ve heard this is how it is here from others. I’ll be calling code enforcement today. People should have heat in their home when it’s cold outside. These mangers do not care about it. They currently breaking the laws. Should only take less than 30 days to fix items. Class action lawsuit coming soon.
  • TJ
    Tamara Johnson
    Feb 7, 2026
    5.0
    The maintenance staff at Tides on Charleston are always amazing. They came quickly after I put in the request and put in a new faucet in our bathroom. Our bathroom faucet now works way better than it did before with all issues addressed. We appreciate that they are always quick to fix our problems in our apartment. Thankyou.
  • DG
    Dania Gomez
    Jan 29, 2026
    5.0
    I want to take a moment to recognize Diana for her professionalism, patience, and genuine care. From the beginning, she was attentive, responsive, and made sure all my questions were answered clearly. She went above and beyond to make the process smooth and stress-free, and it truly shows that she cares about the people she works with. I also want to say this, don’t let reviews discourage you. Most reviews tend to come from people who are upset or had a negative experience, while the many positive experiences often go unspoken. My experience with Diana has been nothing but positive, and she deserves the recognition. I’m grateful for her help and would absolutely recommend working with her.

Brand Certified Facts from Tides on Charleston

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Certified March 01, 2026Yext Knowledge Graph
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