Business Details
About
Property Management CompanyHousing Rental
We are Progress Residential. Recognized as one of the largest providers of high-quality, single family rental homes in the Las Vegas area. We’ve modernized the industry, making it easy for you to find, lease and love your perfect home. Our online experience allows you to find your home, experience an in-person self-showing, apply, sign and get ready to move all from your phone! If you're looking for a not so typical rental home experience, you've come to the right place.
Details
- Requires appointmentAvailable
- Onsite servicesAvailable
Location
Hours
Reviews
4.4
1,949 reviews
5 stars
1,626
4 stars
42
3 stars14
2 stars18
1 star
249
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising staff like Gary Franklin and Lyndon B for their professionalism and helpfulness, while others report rude and unhelpful interactions.
Maintenance Issues
Many customers express frustration with maintenance delays and unresolved issues, particularly regarding HVAC problems and communication about repairs.
Move-In Experience
Several reviews highlight a smooth move-in process, with specific praise for staff assistance, though some mention cleanliness issues upon arrival.
Payment System Problems
Customers frequently report issues with the online payment system, including bugs that complicate rent payments and hidden fees for property tours.
Property Management
Concerns are raised about the management of properties, including lack of inspections and responsiveness to tenant complaints, leading to safety and maintenance issues.
- TStelba savoy5 days ago5.0I’m so thankful for this company they are very professional and they make sure you are taken care of we found a beautiful home and I love this place thank you so much progress residential
- BBBob6 days ago5.0Progress Residential's maintenance team is very good. Lyndon B. came out today to fix the closet door and did a great job! He was also here a few months ago to fix a leak in the back door and did a great job with that as well. :)
- NTNicole TremainNov 17, 20255.0Trayshaun W. was friendly and professional. He came well within our appt window and fixed the oven quickly and left no mess behind. He was polite and explained what the problem was. I appreciate the great customer service.
- SHSchauna HaynesNov 12, 20255.0Roman was very knowledgeable and helpful when he came out to fix our garage door opener. We thought we placed a separate work order for the broken dishwasher, but it didn't show up in the system. He took the initiative to have his manager create a work order and we now have a new dishwasher on the way. Great customer service is always appreciated.
- NMNick MinerNov 1, 20251.0Scheduled a self guided tour. Showed up to look, couldn't get in. The link they sent me didn't work. The AI gave me Progressive Residential's number to call. The guy on the phone had a real bad attitude and refused to even try to help me obtain the code to get in to view the property. I will be telling everyone I know not to rent from Progressive after this ordeal. Wasted 2 hours of my wife and I's only day off together.
Frequently Asked Questions About Progress Residential
What services does Progress Residential offer in Las Vegas?
Progress Residential provides rental property management, rent collection, rental home leasing services, property management services, and real estate rental services in Las Vegas.
How can I find and lease a home through Progress Residential?
You can find, tour with in-person self-showings, apply, sign, and prepare to move into your rental home all through Progress Residential's online platform, accessible via their website or phone.
What types of homes are available for rent at Progress Residential?
Progress Residential offers 3 to 6 bedroom single-family rental homes, including pet-friendly and smart home rentals.
Where is Progress Residential's office located?
Progress Residential is located at 8485 W Sunset Rd, Suite 111, Las Vegas, NV 89113, United States.
What are the office hours for Progress Residential?
The office is open Monday to Friday from 9:00 AM to 4:00 PM and closed on Saturdays, Sundays, and certain holidays such as November 27 and 28, 2025, and December 25, 2025.
Do I need an appointment to visit Progress Residential?
Yes, appointments are required to visit Progress Residential's onsite services.
How can I contact Progress Residential by phone?
You can reach Progress Residential via their local phone at +1 702-420-7109 or their main phone at +1 725-285-2130.
Are there mortgage services near Progress Residential to assist with buying a home?
Yes, nearby mortgage services include Luis Barragan Mortgage Advisor, Varun Mitra - Mortgage Loan Originator, Guild Mortgage Company, and others that can assist with mortgage brokerage and financial services.
What real estate agencies are located near Progress Residential?
Nearby real estate agencies include Cosmopolitan Real Estate, Trenton McAffee Realtor with Allure Realty Group, Andrea Healing Real Estate, and Perla Herrera Realty, which can assist with buying or selling property.
Are there community services or education centers close to Progress Residential?
Yes, After-School All-Stars, a community service and education non-profit, is located near Progress Residential and might be of interest to families visiting the area.