Avalon Realty and Oaktree Management, Inc.

Reviews

• GJ

  Gary Smith Jr

  6 days ago
  5.0
  I wasn't impressed with Avalon during the first few months of move in (some issues with HVAC that was a headache); but everything got put into a different perspective when the inspector stopped by. I actually didnt catch her name, but it was a woman who was an absolute animal lover and made my animals feel right at home. The inspection was quick, informative, and incredibly helpful for the problems we've faced. I recommend Avalon to any home owner who wants their tenants to feel safe. Not to mention the renewal specialist Julia making our life so much easier with the simplest process in the world to stay in the safest area in UNLV.
• JA

  Jordan Alcalde

  Feb 23, 2026
  5.0
  Very Professional company, been with them for around 4 years now. They take care of you, and work with you. I recently had a property inspection by Melissa from Avalon, and she made it pleasant and pain-free. I would recommend this company, to anyone looking for a property manager who is good to their tenants.
• TT

  Tania

  Feb 16, 2026
  5.0
  Melissa was very professional, kind, and easy to talk to. The inspection went smoothly, and she made the whole process feel comfortable and stress-free. Everything was explained clearly, and I really appreciated her friendly attitude.
• SP

  Shane Paterson

  Feb 2, 2026
  5.0
  Not too many property management groups in Las Vegas area get much in the way of good things said about them, but I have to say that Debbie and Nicole and the entire crew at Avalon have been extremely helpful, especially during the financial uncertainty following the pandemic. They have taken the time to explain in detail exactly the things that apply to my situation at any given time with regard to getting the rent paid and all that fun stuff, as well as sorting out inspections and the other logistics of renting a property to somebody (and not just from the perspective of the property owner, but from that of the renter). It’s pretty typical, at least in this town, for property managers to only be concerned about the owners of those properties, but Avalon have been very good in relative to both the actual owners of the properties AND the renters as their clients. It’s very refreshing and I am grateful to them for taking the time to not only make sure that I know exactly where I stand, but in understanding and making accommodations when I’ve had unforeseen circumstances (like an extended time off my feet after being in hospital, as a self-employed person) that have thrown a bit of wrinkle into things. Again, in my experience, that makes them unusual among property management companies, especially here in Las Vegas. I have been in this townhome for about 5-1/2 years now, so I have significant experience with this company. It’s really only been in the last couple of years that I’ve had more contact with them than in previous years (by which I mean more interaction than simply getting the rent to them and renewing leases), and that’s the time during which I’ve come to realize that they are unique among property management groups here in the Las Vegas Valley in that they actually will do what they can to help their tenants as well as the property owners that they represent. Indeed, during my tenure here the entire block of townhomes was sold to a new owner, but my experience of that transfer was seamless. That’s not always the case, to say the least, as anyone who’s rented will probably know.
• YC

  Yoyo Cello

  Jan 22, 2026
  1.0
  SAVE YOURSELF, YOUR TIME, AND MONEY! DO NOT RENT FROM AVALON REALTY! Check BBB reviews! Update: They responded to my BBB review and blatantly lied, so be careful with them. TL;DR After paying $300+ in application fees, they strung us along for 12 days, dodged our calls and texts, and then tried to request 1 years rent up front after we had to beg to be updated on the status of our application. Even after stating we would be ok with paying the one year up front, we have still had to chase them down to speak to a manager before handing over $30k+. Still at this time, we have not been able to speak to a manager. We are coming from across the country and thought it might be easier to rent initially. However we have 4 trained dogs (2 pitbulls), so before even requesting a tour, I always call to make sure that’s allowed. We found a beautiful house on 1142 Sax Fifth Ave in Henderson Nevada on Zillow on January 10, 2026. I immediately reached out via Zillow to see if they would allow 4 dogs at this property. After 2 days of hearing nothing, I called and spoke to someone named Abby (not listed on their site). She said she would get in contact with the owner to ask and took my information. After I didn’t hear anything, I followed up 2 days later at which point she said “oh sorry I’ll ask the owner now.” After a few more phone calls clarifying weights and breeds she gets back to me and says, yes, our four dogs would be allowed at a higher rent + four pet deposits at $350 each + pet rent totaling $200. This sounded totally fine to us, so I then reached out to someone they recommended to tour this house. This lady was lovely, so I won’t be mentioning her name. After touring this home I fell in love, so we started the application process immediately. We were confident enough in our application to pay the $300+ in application fees, and fill out their outrageously confusing application (that seems like it hasn’t been updated in a decade). We went into this exceeding income and credit requirements, and having been a homeowner for a decade. After finishing the application we received a text from Melissa asking to call us the next day about our application because she was training someone and thought it would be a good conversation for them to hear. This conversation was just re-asking questions that had been filled out on the application. We checked in regarding our application a few times in the following days and were told we’d have an update on Monday. On Monday and Tuesday, we followed up with them and got no response. On Wednesday we got a text from a “Roberto” (whom we have never spoken to before), stating that they could approve us if we paid them 1 years rent up front $30k +. It seems unreasonable to take a week to come to that conclusion and ask over text. Even after being open to the terms, we wanted to speak to a manager to get clarity and comfort on how this process was going to go from here. We were very direct that we need a place by February 1st. As of the time I’m writing this, we have not spoken to a manager, received a single phone call about our options moving forward, gotten a single email or anything formal, or even gotten to speak to someone on the phone who could explain how they came to that decision. I wouldn’t risk your money even applying here. If the two weeks we spent applying were this rough, I can’t imagine dealing with them all year.

Frequently Asked Questions About Avalon Realty and Oaktree Management, Inc.