Pacific Islands In Green Valley Apartments

Reviews

• DW

  D Wash

  Jan 5, 2026
  3.0
  TLDR: Good location. Maintenance staff was great and quickly responsive . Office staff customer service could be better. Amenities decent minus the small outdated gym. Unit is cozy yet outdated , doors cheap , wasn’t a fan having to step outside into the patio to access laundry room. Almost 4 stars if it wasn’t for some of the staff interactions . Staffing changes significantly impacted the experience. Jonathan, who moved us in, was great, but after his departure, the office atmosphere became less welcoming, and staff seemed a bit rude at times. Despite that, they were helpful. The office was frequently understaffed, and there were times it closed early because of this. We lived at this property for 5 years and initially enjoyed it, but eventually decided to leave due to a rent increase at renewal with no corresponding upgrades to the unit or amenities. After we put in our notice , the website showed that the price of the unit was less expensive than what the proposal was for the lease renewal. There were some incidents within the community , such as egging, a dumpster fire, and a few mailbox break-ins, the water being cut off randomly , although we were only affected by the latter. Maintenance was generally responsive and efficient. The unit's layout was decent , but we personally didn't like that you have to step outside on the patio to get to the laundry area. The bedroom and bathroom doors were cheap and easily broken, and the cabinets and countertops were outdated with limited cabinet space. The main pool was excellent, and we enjoyed the hot tub and sauna. However, the gym is small and outdated, with limited equipment. While the addition of free weights was appreciated, the removal of multi-use exercise equipment was disappointing especially when their reasoning behind the partial rent increase was due to addition equipment. Yet they removed equipment as well . The neighborhood was overall pretty quiet and centrally located, with easy access to stores and restaurants.
• NC

  Neil Chupacabra

  Dec 5, 2025
  5.0
  My wife and I recently moved from Southern California, and our leasing consultant, Christine, provided us with a professional, efficient, and courteous transition into obtaining a beautiful apartment. Exceptional service from an exceptional individual. Thank you from Neil and Judy for everything you did. Jamie Long also provided reliable and timely attention for our repair request, and answered all our questions; we can’t say enough good things the staff, especially Jamie
• LP

  Lisamarie Panetto

  Nov 19, 2025
  5.0
  I have been living here for over seven years and 5 Stars is not enough The maintenance and office staff should receive 100 stars for the excellent work that they do. E Everyone is so courteous and polite and take that extra step to help you in with whatever you need JAMIE was just in my unit to replace my bathroom sink and he did a wonderful job. Thank you Jamie so much for your help with this today and all the staff at Pacific Islands thank you for all you do to make our community so beautiful and Also, the quick reply on a job that needs to be done by maintenance is awesome. Love you all. Thank you so much for your help with whatever we need.🙂🙂🙂
• CD

  Christian Davenport

  Nov 12, 2025
  5.0
  Jamie was a huge help with replacing some light bulbs and a door. Very efficient and professional!
• CR

  Chris R

  Nov 5, 2025
  5.0
  Been living here for a year and a half now and this place is amazing. The office staff and maintenance are always incredibly helpful and kind. I’d like to give particular praise to Jamie Long, a new member of the maintenance team who already exudes the same welcoming energy as the staff I’ve come to know. Anytime we’ve had a problem or needed something fixed it is always handled quickly with clear communication. You can tell that the staff here really does care about their tenants.

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