Location.com logo
Brand Certified

23Twelve

3.6
(301 reviews)

Business Details

(725) 202-7460
https://www.23twelveluxe.com

About

Apartment Building

Location

23Twelve
2312 North Green Valley Parkway, Henderson, NV
89014, United States

Hours

Reviews

3.6
301 reviews
5 stars
160
4 stars
32
3 stars
10
2 stars
15
1 star
84

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some staff members received praise for their helpfulness and friendliness, many reviews highlighted poor communication and unresponsive management.

Maintenance Issues

Numerous complaints were made about slow and inadequate maintenance responses, with many residents reporting unresolved issues and poor quality repairs.

Parking Problems

The new assigned parking system has been widely criticized for being inconvenient, with many residents having to park far from their units.

Safety Concerns

Residents expressed significant worries about safety, citing incidents of theft, break-ins, and inadequate lighting in the complex.

Management Changes

The transition to new management has led to a decline in service quality, with many residents feeling that their concerns are not being addressed.
  • DH
    Drew Hamilton
    1 day ago
    1.0
    Not impressed with the leasing office and/or the property.
  • JD
    Jodie Damiano
    2 days ago
    1.0
    If I could leave zero stars I would. They violate many tenant rights and federal laws. They charged me pet rent for my first two months and she has ESA documentation that was given to them (violating the Fair Housing ESA clause). They won’t give me my entire lease agreement. They did not ensure that the apartment was pest-free before move in (tenant right). There are many other laws they have broken. Do not move here! In response to your response: I have called numerous times and sent many emails. I even have video of me going to the office during business hours and the woman working not helping me.
  • GG
    Glacy
    Feb 3, 2026
    5.0
    Thank you for having us for the last 10 years. So much memories. It hurts to let go because, there’s so much memories of my father, when he was still alive. This period holds a unique and irreplaceable significance for me, intrinsically tied to my father. Every experience, every shared moment, every quiet corner of that apartment unit seems to resonate with his spirit and laughter from when he was still with us. These aren't just recollections; they are vivid fragments of a treasured past, imbued with his presence and love. Despite the difficulty of this farewell, I want to express my sincere gratitude for the role you have played in shaping these irreplaceable chapters of my life and my family's history. Thank you for being a part of those precious ten years, which will forever remain a profound and bittersweet collection in my heart.
  • DM
    Don M
    Jan 31, 2026
    5.0
    Ceec was very helpful with everything I need. And very informative of all my questions.
  • CN
    chris newman
    Jan 13, 2026
    1.0
    Lived here for 6 years and the ac wouldn't cool below 84 degrees and cost over $300 a month for 5 months of the year. It would break down every month during the summer months sometimes twice a month. They would only send their incompetent maintenance crew to temporarily not fix it. Finally I called the city, and they made them replace the whole unit and my bill went down to $120 a month. I will be taking them to small claims for the $5400 of added electric bills. On top of that, the last few months we lived there, they made assigned parking on the complete opposite side of the complex, and started charging $25 a month for parking. After 6 years of parking right in front of my unit. They also charged an extra $185 on top of the security deposit which i paid a week before it was due, and they already sent it to collections even though I paid before it was due. That's a potential 100 points off my credit score because of their incompetence. I would not recommend this place to anyone. Paid my rent on time for 6 years and they never fixed ac until the last few months after calling the city on them. If your thinking of moving here, have your ac inspected thoroughly.

Brand Certified Facts from 23Twelve

23Twelve partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others