Local 1896

Reviews

• HE

  Hobby Experiment

  Jan 20, 2026
  1.0
  I am sharing my experience at Local 1896 to help prospective residents make an informed decision. During my tenancy, I experienced several ongoing issues related to cost, communication, maintenance, and overall quality and safety of living. In addition to base rent and utilities, there were multiple mandatory fees added monthly, including a valet trash charge, which increased the overall cost of living beyond what I initially expected. Although the property is advertised as smoke-free, odors from neighboring units, including marijuana smoke, frequently entered my apartment through the ventilation system. I submitted maintenance requests regarding this issue, as the ventilation did not appear to function properly, but the problem persisted throughout my stay. Communication with the leasing office was consistently difficult. Many phone calls and emails went unanswered, and speaking with staff in person was often challenging due to limited office hours that overlapped with standard work hours, as well as frequent delays in opening and extended absences during posted hours. Mail delivery was another concern. Mail was regularly placed in incorrect mailboxes, and packages occasionally went missing, including those delivered to the package lockboxes. I contacted the office multiple times regarding these issues but did not receive a response. I also had safety concerns during my time on the property. There were multiple incidents on the grounds involving loud disturbances that appeared to include firearms being discharged. In one instance, while leaving for work, I encountered an individual involved in one of these incidents and reported the situation to management. I was informed that it would be looked into and that I would receive follow-up communication. I did not receive any updates, and when I later contacted the office again, the response felt dismissive and my concern was characterized as a noise issue rather than a safety concern. I have documentation of this correspondence. Operational communication was inconsistent as well. Access codes for shared amenities, such as the laundry and amenity building, were changed without residents being notified for extended periods of time, limiting access to amenities. The unit itself had several maintenance and construction issues. Noise traveled easily between floors, even when upstairs neighbors were generally quiet. Many surfaces appeared to have been painted over rather than properly refinished, including the shower, where paint began peeling shortly after move-in. Additionally, the utility closet in my first-floor unit leaked during rain, even light rainfall. Although maintenance marked the issue as repaired, the leaking continued. Upon move-out, obtaining my refund was more difficult than expected and ultimately required contacting the corporate office to resolve. One positive note is that some units include small private yards, which can be a benefit for residents with pets. While every renter’s experience may differ, based on my time at Local 1896, I would strongly encourage prospective tenants to carefully review all reviews, fees, and ask detailed questions before signing a lease.
• AS

  Aaron Schwartz

  Jan 4, 2026
  1.0
  The apartments here are in a great location. The outside of the property is very well maintained along with the gym (which is well equipped) and pool. I'd say the insides are well maintained, the maintenance team is very responsive to requests and super polite. The management at this property is the main reason I am reviewing it so low. The issues we had with the management staff were numerous and many never resolved before we moved out. My emails would go without response for weeks at a time despite multiple follow ups on email and at the office in person. I had billing issues constantly with being charged for things which I should not have; - Monthly charges for not having renters insurance which was never reimbursed (despite sending confirmation of insurance before moving in) - Inconsistent fees from the company that managed the online billing, which in the lease and added after several months of living in the community - Many issues with getting internet set up through Xfinity, which was supposed to be provided by Local 1896, but took well over 20 hours of my time on the phone with Xfinity over several months. All this only to have Xfinity repeatedly threaten to shut off my internet and getting very little assistance from Local 1896 management or their Xfinity representative - Additional billing inconsistencies where I was billed after move out and did not receive any of my deposit because of additional fees that had not been posted to me account at move-out (for which I gave about 40 days notice). After emailing the office about this several times, they never emailed me back and sent the bill to collections without any communication to me to answer my questions All my neighbors were nice, the community was clean and well maintained; if they could fix their issues with community managers (of which we had 3 during our 8 month lease) being non-responsive and generally unhelpful if they do get back to you, they would have something nice here. I cannot recommend this place due to the issues I had with management and learned that several of my neighbors also had after speaking with them.
• RR

  rugmemo rug

  Sep 24, 2025
  1.0
  I have kept calling them since I moved out. It has been 3 months. They won’t give my deposit back. What’s the reason? No reason
• AT

  aytekin tenekeci

  Sep 18, 2025
  1.0
  Great location but The worst property management
• CS

  Cody Simpson

  Sep 10, 2024
  1.0
  (Speaking honestly after living here for 15 months.) - I wouldn’t live here again. Any 5 Star review here is fake or paid for. This is truly a trash company. Read the reviews Mold and Water Damage issues within apartments. Multiple car break ins - no gates or “cameras” that work” One set of slashed tiers on a neighbor resident within the complex. Multiple Apartment break in attempts - (No security or anyone that cares frankly) Multiple “missing” packages from doorsteps Santa Fe police are within the complex at least once or twice a month due to some form of domestic or other issue within the complex. Complex is over ran with dog poop. Stations are sparingly changed and short on bags often. Dog park is never cleaned. Consistently hearing from fellow dog owners within the complex about some form of Kennel Cough or other sickness due to the lack of hygiene protocols. Apartment grounds are under constant work. Often leaving open and exposed construction areas and equipment hazards for children. Lack of handicapped accessibility within the complex and facilities. The repair guys are good but overworked/tasked and underpaid. They are constantly trying to play keep up with failing unit/complex issues. Don’t be tricked by move in specials or reduced rates. They will find a way to collect and bill you for their updates and send you to collections without contacting you. They add unnecessary services during your lease (Trash collection service fee). Which gets added to your bill without consultation. They struggle keeping good tenets and the units are in frequent turnover. Thin walls allowing you to hear your neighbors above/below/sides. Lots of barking and loud dogs. No enforcement on quiet hours or grounds rules. Parking situation is often a mess and lacks proper management organization. During move in and move out it doesn't matter what you mark on your paper forms. They will take your security deposit and then send you a bill for there upgrades they made after you left. The front desk position and management have changed three times each within my time there. Spotty and hard to get ahold of in regards to issues or follow ups. The entire complex is in the need of massive work and frankly you can pay for something much safer with a staff that cares in Santa Fe