High Range Village

Reviews

• BM

  Brett McLain

  Dec 5, 2025
  3.0
  Threatens to sends back packages but makes it impossible for anyone with a 9-5 to actually pick it up without taking time off. Consider the price of an alternate delivery location as part of rent.
• MN

  Maria Nape

  Sep 16, 2025
  5.0
  The management Connie, Sonia and Rosa are outstanding! Always pleasant, helpful and kind. Always answer the phone, always concerned about the issue you report. Never seen better!
• SS

  Stuff Stuff

  Jun 30, 2025
  5.0
  Amazing customer service with really friendly staff with great prices on renovated units. Even tho my kid fell off the couch and put his head through the wall they helped me get the hole fixed without judgment.
• CG

  cesar gonzalez

  Apr 2, 2025
  1.0
  I have lived in Las Cruces for 18+ years and I would strongly advise AGAINST renting at High Range Village Apartments. The quality of the units is subpar, outdated, and their billing practices are extremely frustrating. We were charged for fixing faulty countertops made of cheap materials, which caused issues with our skin, clothes, and plates sticking to them. To add insult to injury, they also charged us a carpet cleaning fee despite leaving the carpet spotless. Nowhere in the lease does it state that a professional cleaning is required when moving out. They also have a trash valet service that’s incredibly picky. We were charged an extra $20/month for this service, but we opted not to use it, and yet, we were still charged. Parking is another headache—initially, it was first-come, first-serve, but then they added reserved spots that you had to pay for. The jacuzzi was never operational during our 14-month stay, and the lack of AC was unbearable. Instead, they had a swamp cooler, which emitted a terrible smell every time we turned it on, and we had issues with it leaking onto our balcony multiple times. As a second-floor tenant, we had constant issues with our bathtub leaking into our downstairs neighbor's apartment. When the tub leaked, we were left without a place to shower because the apartment "fixed" it but didn't provide us with an alternative shower space for a whole week. To top it off, the floors were hollow, meaning every step we took could be heard by our downstairs neighbors. The first images are of how we got the apartment when we moved, clearly shows it was on the rough end. We hardly walked with our shoes inside and we were still charged for shampoo of the carpet. Attached are images of how we left this place not worth cleaning it before you leave. Overall, the management has no regard for tenant comfort or fairness. The main manager will make sure you won’t get your deposit back. Attached are the bills of what were being charged for counter tops that they cheaply coated with an acrylic that would stick to everything. Also you can see the image of the contractor who sanded down and got the carpet dirty and we got charged for it. Save yourself the trouble and find somewhere else to live there is plenty of better places to live at.
• DS

  Daisy Skippy

  Jul 15, 2020
  5.0
  LoveD living here For 2 years !!! Friendly and attentive staff.