Staff Performance
Many customers praised the staff for being friendly, helpful, and accommodating, particularly highlighting individuals like Lizeth, Amber, and Megan.
Maintenance Issues
Several reviews mentioned ongoing maintenance problems, including pest control, broken amenities, and slow responses to requests.
Cleanliness and Safety
Customers expressed concerns about cleanliness in common areas and safety issues, including reports of break-ins and unsanitary conditions.
Management Quality
Feedback on management was mixed, with some praising their responsiveness while others criticized their professionalism and handling of tenant issues.
Amenities
While some residents enjoyed the amenities, others reported issues with their maintenance and accessibility.