Canyon Gate

Reviews

• RG

  Randy Geck

  4 days ago
  5.0
  Donna Chavez is very helpful and professional. I have had no problems working with her!
• AM

  Ashley Martinez

  4 days ago
  1.0
  Hard to get ahold of community admistrator. Only get emails and never call backs. Requested a one time Hardship Waiver and all they "could" do was add on a large amount of interest and a payment plan while not considering anything I have informed them about regarding health issues and more. Stated that I have had these fees since 2025 when we are barely in March 2026 and are already talking about possible fees in 2027 when again we are barely in March 2026. This company has a lack of empathy towards people and dont seem to really care about their community. I am so dissapointed. Reply to the below statement: The statement provided is inaccurate. I have not been contacted by anyone except when I reached out to the office. Despite sending emails, I have not received any callbacks, only a runaround. In response to the last email about choosing a payment plan, which was presented as the only way to assist me, I have now accrued additional interest, resulting in a higher amount owed. As a resident of New Mexico and a single mother of three, I have diligently worked to purchase a home in Santa Fe. I take pride in maintaining my home and supporting my family. I am striving to make ends meet and had hoped for understanding in my one-time request to keep my account in good standing. Unfortunately, it seems that my situation has not been handled as I had anticipated. Thank you for your response. Best regards.
• MD

  Martha Dorsey

  Mar 3, 2026
  5.0
  My experience with Donna has always been very pleasant.
• WW

  w ww

  Jan 31, 2026
  1.0
  Dues are due, according to a sign. No bill sent. no account number sent. The doesn’t recognize my email address that I have used for > 30 years. Seems quite unprofessional to me. At a minimum, a bill should have been sent with all the information needed to pay the dues. Yuck. I hate Canyon Gate whatever.
• DM

  Donna McHenry

  Jan 26, 2026
  5.0
  Donna has always been helpful whenever I’ve had questions or needed help.

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