The Waverly at Neptune

4.6
132 reviews

About

Apartment BuildingApartment Rental Agency
Welcome to Monmouth County's premier luxury apartment destination. The Waverly at Neptune Apartments: where elegance and style give shape to the luxurious home you deserve. You can choose from a versatile collection of 1 & 2 bedroom apartments in Neptune, NJ, accompanied by generous amenities and a heightened sense of comfort. Our high-quality standards are doubled down only by community spots and an address minutes away from famous Jersey Shore beaches.

Location

The Waverly at Neptune
300 Waverly Ave, Neptune, NJ
07753, United States

Hours

Reviews

4.6
132 reviews
5 stars
112
4 stars
6
3 stars
1
2 stars
3
1 star
10

What are people saying?

AI-generated from recent customer reviews

Maintenance Team

The maintenance team, particularly Ivan and Mike, received high praise for their promptness, professionalism, and efficiency in handling requests.

Customer Service

Many customers highlighted the friendly and helpful nature of the staff, especially during tours and move-in processes.

Community Environment

Residents appreciate the well-maintained grounds and amenities, contributing to a positive living experience.

Management Issues

Some reviews pointed out dissatisfaction with management responsiveness and handling of serious issues, particularly regarding pest control and package theft.

Overall Satisfaction

Despite some complaints, many residents expressed overall satisfaction with their living experience at The Waverly, citing its location and community vibe.
  • GS
    Giana Simonelli
    Oct 31, 2025
    5.0
    Ivan is the best! He makes everything seamless. Problems? Fixed. Questions? Answered. Always. He never fails to show up when he’s needed- and always has a smile on his face. He made our move out process quick & easy. We will definitely miss him.
  • JH
    James Hesdra
    Oct 30, 2025
    5.0
    Ivan and Joe were great, whenever we needed something they were there to help in a timely fashion. Good overall experience with them and the Waverly.
  • AB
    Anika Bijur
    Oct 20, 2025
    5.0
    Ivan is great! Very efficient and always dealt with my maintenance requests in a timely manner!
  • JE
    John Evans
    Oct 20, 2025
    5.0
    The Waverly is such a great place to live. Ivan and the maintenance were always quick to help with anything we needed. I would definitely recommend living here
  • SH
    Stephanie Harmon
    Oct 3, 2025
    1.0
    One of my friends lives here and in the beginning she raved and it was great. 18 months ago she developed a big issue in her unit that is still not resolved. Onsite management has been dismissive. Can't even visit her. The bugs are in her fridge, bathroom drains, sink drains, they are everywhere...there has been one excuse after another regarding why the issue has not been resolved or even someone to look at it. The one I loved the most was that for 1 months they didn't have the plumbers Certificate of Insurance, I mean really. The office staff does not respond to her inquiries. She is to nice to post a review however being a Community Manager myself I find the lack of professionalism appealing. They have told her that the owner is aware of the issue.....well if they know about it, why are they not trying to solve the problem. They have not offered to move her to another apartment. The advise provided was to put a sticky cover over the drains when not using the sink or tub, she did that, the entire thing was covered with these bugs. It's disgusting the way they are continuing to allow this to gone. My friend has done everything as instructed. Over $2,300 in rent to live with bugs ...I speak with this friend everyday....she tells me that the upstairs unit is starting to see the same bugs. Get it together Waverly, there is an infestation, move these people so that you can properly check all the drain lines...if I had the room I would have her move in with me...at the bare minimum let her break her lease without penalty so she can move to a healthy environment. Owner I await your response to this post, if you don't then I will know that you only care about the tenants posting good things. Fix the problem!!!!

Frequently Asked Questions About The Waverly at Neptune

What types of apartments are available at The Waverly at Neptune?

The Waverly at Neptune offers a versatile collection of 1 and 2 bedroom luxury apartments with generous amenities and a focus on comfort.

Where is The Waverly at Neptune located?

It is located at 300 Waverly Ave, Neptune, NJ 07753, United States.