Business Details
About
Property Management Company
Associa Mid-Atlantic is a community association and property management company based in the Mid-Atlantic region.
Location
Associa Mid-Atlantic
14000 Horizon Way, Mount Laurel Township, NJ
08054, United States
Hours
Reviews
4.3
683 reviews
5 stars
530
4 stars
35
3 stars
13
2 stars6
1 star
99
What are people saying?
AI-generated from recent customer reviews
Management Quality
Feedback on community managers is mixed; some are praised for their responsiveness and professionalism, while others are criticized for poor communication and lack of follow-through.
Customer Service
Several customers highlighted exceptional service from specific employees like Grace Ramirez, Lillian Padua, and Yana Brown, noting their helpfulness and prompt responses.
Community Engagement
Many reviews mention active community involvement and appreciation for organized activities, although some residents feel neglected regarding maintenance and enforcement of rules.
Fee Increases
Numerous complaints about rising fees without corresponding improvements in service or community management, leading to dissatisfaction among residents.
Communication Issues
A recurring theme is the lack of timely communication from the management company, with many residents expressing frustration over delayed responses and unresolved issues.
- NSNancy SommerNov 6, 20255.0I’m co-president of the HOA atTALO, an over 55 gated community. Associa is our management company. Jennifer Nelson is our representative from Associa. Jennifer goes above and beyond to help us with absolutely any issue we run into. Jennifer attends our meetings and gives on the spot information as to what we can and can’t do in our community, and what we should be doing to stay within our Master Declaration rules and regulations. No matter when I text or call Jennifer she responds within minutes, I seriously don’t know what we would do without her wealth of knowledge and willingness to help as our HOA representative.
- JSjoyce schefflerOct 31, 20255.0Beth is really a pleasure to have at the Reserve. She is always so pleasant and she makes you feel like she has known you forever.
- MLmorgan lawOct 15, 20255.0Very professional!!!
- LSL SOct 10, 20255.0We moved to the Heritage development in November, 2024. We have a great neighborhood! The people are friendly and kind. We have an association and a Community Manager. The community is active with many activities and even shows. The Community Manager Kal is knowledgeable, efficient, and friendly! Kal is an asset to this community and a definite liaison for the people and the overall community.
- RBRuthi BaramOct 8, 20255.0Grace Ramirez sent me an explanation of the condition of our gates..I am very grateful. Thnks
Frequently Asked Questions About Associa Mid-Atlantic
What services does Associa Mid-Atlantic provide?
Associa Mid-Atlantic is a community association and property management company serving the Mid-Atlantic region.
Where is Associa Mid-Atlantic located?
Associa Mid-Atlantic is located at 14000 Horizon Way, Mount Laurel Township, NJ 08054.
What are the business hours of Associa Mid-Atlantic?
Associa Mid-Atlantic is open Monday to Thursday from 9:00 AM to 4:00 PM, and Friday from 9:00 AM to 2:30 PM. It is closed on weekends.
How can I contact Associa Mid-Atlantic?
You can contact Associa Mid-Atlantic by phone at +1 888-884-8490 or via email at customerservice@associaonline.com.
Does Associa Mid-Atlantic have an online presence?
Yes, you can visit their website at https://www.associamidatlantic.com and find them on Facebook at Associa Mid-Atlantic, Mount Laurel Township, NJ.
What categories of services does Associa Mid-Atlantic fall under?
Associa Mid-Atlantic is classified under Associa, Property Management Company, Property and Building Maintenance, and Community Association.
Are there grocery stores near Associa Mid-Atlantic?
Yes, Sbrocco International Inc, a supermarket and grocery store, is nearby and can be convenient for customers who need to shop before or after visiting Associa Mid-Atlantic.
Where can I find banking services near Associa Mid-Atlantic?
TD Bank 12000 Horizon, TD Bank 11000, TD Bank Tech Center, and other TD Bank locations are close by, providing convenient banking and ATM services.
What medical or health services are nearby Associa Mid-Atlantic?
Concentra Urgent Care, US HealthWorks, Stokes Pharmacy, and Preferred Home Health Care & Nursing Services are nearby, offering urgent care, pharmacy, and home health services.
What nearby legal services are available around Associa Mid-Atlantic?
Several legal service providers are nearby, including Costello, Mains and Silverman, Berg & Pearson PC, Pluese Becker Saltzman LLC, Leo B Dubler III LLC, and Costello & Silverman, LLC.