GR
Gokul Raman
Mar 30, 2026
Great apartment. Only issues I had was the Internet connection. Apart from that one of the best places to live.
PF
Paul Fallon
Mar 27, 2026
Fantastic! Super fast, friendly, and explained how he fixed the problem!
Julana Heron is a leasing agent at Enclave. She is absolutely the best leasing agent that I have ever worked with. She goes out of her way to make sure that prospective residents have everything that they need to make a decision. In my circumstances, I was on path to sign a lease at the very last minute (just before my anticipated move-in date) l, and Julana went out of her way to make arrangements so that I had a move-in plan that was put in place right away. She understood my need for finality, including for finalizing plans with my moving company under my tight schedule. She always followed up and offered her time, without any sort of sales pressure tactics. I have worked with many leasing agents, and Julana easily tops all of the leasing agents, including when it comes to knowledge, customer service, persistence, friendliness, and expertise. If you are interested in leasing at Enclave, make to ask for Julana Heron.
Enclave should make sure that all new leasing agents receiving at least some of their training from Julana. And Enclave should give Julana a one-time bonus for her spectacular work.
MS
Madhumita Sawant
Mar 4, 2026
Ive been living in the building for 6 years.
Nixon, from the maintenance team, has been amazing! He’s done a lot of repair work in my apartment and is very knowledgeable. He’s really friendly and always very quick to respond.
The concierge team is amazing as well, a shout out to Jamila, Eddie for always helping me out!
Though one complain, I wish they fix the AC in the gym which has been consistently malfunctioning for years.
SS
Stephanie Schroedl
Feb 22, 2026
I cannot stress this enough: do not move here.
What was marketed as a “luxury” building has turned into a poorly managed mess. Amenities are constantly broken or unavailable, and maintenance requests either go unanswered or require multiple follow-ups to get any action.
The gym has no heat in the winter (it drops to around 50 degrees) and no AC in the summer (easily 90+). Paying for amenities you physically can’t use half the year is ridiculous.
The pool is a disaster. It regularly closes because they don’t have enough lifeguards. Instead of planning properly, they just shut it down and residents are stuck paying for something we can’t use.
The fire alarms go off constantly, including in the middle of the night, and we almost never get an explanation. It’s disruptive and stressful, and if you have pets or young kids, it’s honestly awful. Our pets are terrified every time it happens.
The front office is incredibly disorganized. I’ve been asked multiple times to resend paperwork I already submitted. I had to send my rental insurance three separate times to three different people because it was never filed correctly.
Even basic upkeep is ignored. The windows have never been washed. Living near NYC, the air quality is gross and the windows get filthy. Other buildings in the area clean them. Here, I had to do it myself just to be able to see out of them.
We pay for parking, yet at least twice a year they tell residents to move their cars for painting or maintenance with no alternative parking provided and no help figuring it out.
There’s essentially no security. Everything falls on whoever is at the front desk, and if they’re busy, that’s it.
It’s cheaper than other buildings nearby, and now it’s obvious why. Save yourself the stress and look elsewhere.