The Beacon

Reviews

• RS

  Ruchi Shah

  1 day ago
  1.0
  Awful management and extremely frustrating living experience. The appliances in the apartment barely function — I’ve had to call maintenance at least five times in just the past month. For the rent being charged, this is completely unacceptable. One of the elevators was out of service for over six weeks, leaving 350+ residents (not including guests or delivery personnel) relying on a single elevator. While it has finally been fixed, there have already been incidents of people getting stuck in it, which raises serious concerns about reliability and safety. The updated shuttle schedule has made things even worse. Frequency has been reduced by nearly 40%, despite the number of residents staying the same. As a result, it now takes around 40 minutes just to get from the apartment to a shuttle — a major inconvenience for daily commuting. What’s most disappointing is management’s response. Instead of addressing these ongoing issues, the only solution offered has been to pay heavily inflated fees if we want to break the lease. No meaningful effort has been made to improve conditions. Unfortunately, we are locked into a longer lease than we would like, but overall, this has been a very frustrating and disappointing experience.
• DD

  Dominique

  3 days ago
  1.0
  DO NOT LIVE HERE! From Nov. 2025 to Jan 2026, the heat in my apartment would go out multiple times a week for 2-3 days at a time. I had to use my stove to heat my apartment. Resident services stated that I would be reimbursed for having to use a heavy appliance to heat my apartment. One month’s bill was $250 for a studio. Months later, they told me that I would receive nothing. They were only able to offer their sincerest apologies. If you like sleeping in cold apartments in a “luxury” apartment, then sign a lease.
• FL

  Fudi Liu

  Apr 5, 2026
  5.0
  Latoya was absolutely amazing during our tour at The Beacon. She showed us multiple buildings and a wide variety of layouts, and was incredibly patient and thorough throughout the entire process. She was very warm and welcoming, and it truly felt like she enjoyed showing us the apartments and seeing us appreciate the property. You can tell she genuinely loves her job, which made the whole experience even more enjoyable. She took the time to answer all of our questions, and we never felt rushed at any point. Her positive attitude and enthusiasm really stood out. Thanks to her, we had a fantastic experience and really enjoyed the tour.
• SM

  Shrey Mahajan

  Apr 2, 2026
  1.0
  I’ve been living at Beacon Apartments in Jersey City for the past 7 years, and I can confidently say this is the worst management experience I’ve had during my time here. I live in the Orpheum building, and one of the elevators has been down for the past 52 days. Despite repeated calls, emails, and follow-ups, BLT management has done absolutely nothing to resolve the issue. Tenants are left waiting several minutes just to get to their apartments—and at times, it has taken close to an hour when the working elevator gets overcrowded or blocked. The overall maintenance of the community has also gone downhill. Basic issues take multiple follow-ups to get addressed, and there is little to no accountability from management. Parking has become another major frustration. Even though I pay for a parking spot, there have been several instances where no spots are available in the garage. When I reached out to the command center, I was told they “can’t do anything” and that paying for a spot doesn’t guarantee parking. I was advised to park on the street or find parking elsewhere—which is completely unacceptable given the cost. I would strongly recommend that new tenants avoid moving into the Orpheum building. Elevators are down or unreliable a majority of the time, making daily life unnecessarily difficult. Additionally, there have been concerning security lapses, including incidents of theft and unknown individuals entering the community and behaving in a threatening manner. This raises serious concerns about resident safety and building security. After 7 years as a resident, it’s extremely disappointing to see such a decline in service, responsiveness, safety, and overall living standards.
• CC

  Current

  Mar 30, 2026
  1.0
  Absolutely unacceptable management from BLT and shockingly poor security. If you live here and pay to park in the garage, understand that your vehicle and property may not be protected at all. Cars are being targeted in the parking garage, and BLT management appears to be doing little to nothing about it. In one case, thieves stole the wheels off one side of a car, then came back later and stole the wheels off the other side. After that, they returned yet again and attempted to steal the wheels off my friend’s car. When they couldn’t get them off, they left the lug nuts loose, which is extremely dangerous, and damaged his fender in the process. What is especially alarming is that there was no real communication to residents about these incidents. No serious warning. No transparency. No clear plan explaining what happened, what residents should watch out for, or what management is doing to stop it from happening again. What makes this even worse is that residents are paying high monthly parking fees, supposedly for the upkeep and maintenance of this garage, yet there is no meaningful protection for the people and vehicles using it. Security here is a complete joke. Based on what residents have seen, it is hard to believe anyone is seriously monitoring or protecting this property. BLT and this leasing/management office seem to care far more about renting units than taking care of the residents who already live here. Once you move in, you and your property no longer seem to be the priority. Management appears more focused on policing pets on the grass than addressing repeated theft, vandalism, and resident safety concerns in the garage. And based on the pattern, I fully expect a polished response to this review promising action. But words mean nothing at this point. Residents need actual security, actual accountability, and actual protection — not generic responses after the damage is already done.