Maintenance Staff
The maintenance team, particularly Al, received high praise for their responsiveness and effectiveness in addressing issues.
Office Management
Customers expressed frustration with the leasing office's communication and responsiveness, noting difficulties in reaching staff and receiving timely assistance.
Apartment Conditions
Several reviews highlighted issues with the condition of the apartments, including outdated features, maintenance delays, and cleanliness concerns.
Community Environment
While some residents enjoyed the community atmosphere and amenities, others reported problems with noise, parking, and safety concerns.
Rent Increases
Many reviews mentioned dissatisfaction with frequent rent increases and perceived lack of improvements to justify the rising costs.