Stone Farm

Reviews

• ER

  Emily Ramirez

  Feb 24, 2026
  1.0
  I have lived here a year now. Since then our heater has not worked all winter. We were given two space heaters that greatly increased our bill and barely heat the apartment at all, our air conditioner broke and we are told there isn’t one in stock for months. I think ordering one might remedy that situation. The maintenance that work here keep saying work orders are completed and they aren’t. One worker that came in to look at our heater knelt on our carpet with oil all over their pants and got it all over . Another worker hired to do the windows broke our blinds, said nothing and left. Everything is poorly cared for and expensive. There is paint peeling all over the bathroom and black mold . The cupboards below the sink are peeling although we wipe water off constantly because they didn’t paint them, they used a cheap stick on covering. Management and maintenance barely communicate , usually only to threaten to tow people’s cars . We pay for the most expensive model only to be told by maintenance that we have the oldest air conditioning, heater and screen door, that is also broken . We pay $2565 a month for a place that is falling apart. I would never recommend this place to anyone. They don’t care about their residents. Go anywhere but here.
• ME

  Matt Engesser

  Feb 20, 2026
  1.0
  As several others say, management is extremely unresponsive. We try contacting multiple times over email and phone to no response. We go to the office during business hours and no is there the majority of the times despite the listed office hours. Property manager avoids everyone and spends majority of their time at their Manchester location. Will give promises in person then never follow up. This place is extremely unprofessional while charging a ridiculous amount for rent. Avoid at all costs.
• CR

  Cameron Roberts

  Feb 13, 2026
  1.0
  Apartments are fine, clean and comfortable but overpriced. Management is unresponsive to residents. For the last few winter months the apartment complex has been under major renovations. Residents are not asked but informed that workers will enter their apartment, heat was turned off, windows and doors removed and re-done, etc. Overall, worst apartment management I have ever experienced. EDIT: In response to owners message: I agree large construction projects are important for large facilities. The issue is communication. Emails sent from management were vague in explaining when, specifically why, and for how long projects would take. For example, Construction crews were in our apartment for 2 weeks and we had to learn the details of the projects from the construction company not Stone Farm management. If you are interested in resolving your residents complaints you have my email and phone number. Thanks
• LM

  Lucas Mendelson

  Feb 11, 2026
  3.0
  Apartments are good, maintenance is top notch, communication is... Terrible. I know at least one prospective tenant who gave up on renting there because no one would reply to his emails. Only a few of my emails were answered and it was extremely difficult to get ahold of anyone by phone, and this includes the period when we were just trying to sign a lease. Really wish this could be improved.
• BM

  Bryana Michitson

  Jun 25, 2025
  1.0
  I cannot in good conscience recommend Stone Farm Apartments or the management company behind it. My experience has been nothing short of infuriating, disrespectful, and wildly unprofessional. After submitting a rental application (only due to the staff member telling me that was the only way to see all available apartments), application fee and a holding fee, we were approved for a unit. We were assured by a Stone Farm representative that we would be able to tour the unit before signing a lease. We went on the tour and was assured by the Leasing Office Staff - once again - that we were okay to let them know our decision AFTER the tour. We did just that - and we let them know we would not be moving forward, and expect ted to get holding fee back (as that is what the STAFF MEMBER told us). We asked multiple times and were continually ignored or misled. Our questions and follow-ups went unanswered - and still are unanswered I have yet to receive a response from my numerous emails to stone farm and Briarcliff. We were left in the dark—while they held our money and made it impossible to make an informed decision. This is NOT how you treat people looking to make a home. Their process is misleading at best, and exploitative at worst. If this is how they treat applicants, I can only imagine how they treat their tenants. This was by far the most unprofessional experience I’ve ever had. Save yourself the time, stress, and money—look elsewhere. REPLY TO OWNER: That is not true - it was an hour after the tour that we emailed you, something that your staff said was okay - It was NOT 24 hours after the tour let's make that clear. I have all of the emails to prove this and that your staff advised me to make the decisions that I did. And considering all my emails over the past week and half have gone unanswered I don't really believe you are "happy to help". I find it interesting that you reply to a public review but not my numerous emails asking for an explanation.

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