Tranquility Pointe

Reviews

• SV

  SARAH VIDEGLA

  Mar 18, 2026
  1.0
  It’s with a very heavy heart that I write this review. I have loved this property for years while living there and having my children here before leaving to buy a house. When I sold my house, I decide to return and was welcome again by Lisa who is a lovely person. Always quick to help and treat you like a normal human being, and not a dollar sign. Same way Karen did a great job before Lisa. Then Lund happened and the property continues to be a horrible place. Maintenance comes inside apartment without notice, works orders takes forever to be fixed, when you go to the office to ask for help, they treat you as if you aren’t important. The management continues to get worst along with their services and their approach toward their tenants. It’s sadden me how a good place is slowly becoming a bad one. And the way I was treated today by this Savanna girl when I went to share some issues and feedback on the package room, just show how horrible this property is becoming. I hope they get better. But I will not recommend it to anybody anymore going forward. For thanks to me, I have over 5 families living here due to my referral.
• JM

  Jaime Mims

  Dec 4, 2025
  2.0
  They just finished building a locked package room but there are no signs anywhere on the property letting delivery drivers know it exists so packages are left EVERYWHERE on the property… outside the apartment buildings, in the hallways, at the lobby. Even if the delivery drivers did know about it, they can’t access the package room because the entrance is key-locked. Front office doesn’t even have an email address to address concerns to. Super frustrating!
• BB

  Benjamin Baugher

  Aug 29, 2021
  5.0
  I have lived here over a year now and I plan to stay for awhile. Every interaction with management and maintenance has been positive ones. Currently in a month to month lease and although a little more pricey then some other apartments in Omaha might be, i would say the quality of the apartment shows. The only con I can think of is that I have not been able to rent a garage yet as they are all rented by other tenants.
• CO

  Caroline Oas

  Oct 31, 2019
  5.0
  We only lived here a short time but the management to the maintenance crew were some of the kindest, most patient apartment staff I have ever interacted with and I’ll definitely remember their grace. Everything was always well maintained and attended to promptly. Wonderful place to live.
• TT

  Terra

  Apr 4, 2017
  3.0
  The apartments themselves are beautiful. I have no complaints in that area. However, they have an open door policy for picking up mailed packages. People literally can just grab and go from the office without having to check in with staff. I've only been here 2 weeks and have already had a package from Best Buy stolen an hour after it was delivered. Management seriously said, "Sorry. Don't know what to tell you.. I'm not going to compensate.. tell them to send you another one". With as much money as we spend here, you would think there would be higher security. For only being here 2 weeks I can only imagine what I'm in for now. ****Update: As the end of my lease is coming up, I can say that although it was off to a rough start, my stay here was very pleasurable. I had absolutely no other issues. It changed management recently, also, which may have been for the better. They have been wonderful. I would recommend it to others.