Business Details
About
Apartment Building
Location
Hours
Reviews
3.2
188 reviews
5 stars
84
4 stars
17
3 stars
7
2 stars
7
1 star
73
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the staff for being friendly, helpful, and responsive, particularly highlighting individuals like Morgan and Lisa.
Maintenance Issues
Numerous reviews mentioned slow or inadequate maintenance responses, with some residents experiencing unresolved issues for extended periods.
Safety Concerns
Several customers expressed concerns about safety, citing a lack of security measures and incidents of break-ins.
High Costs
Many reviews noted that the apartments are overpriced, with additional fees for amenities that some residents felt were not worth the cost.
Move-Out Experience
A significant number of residents reported negative experiences during the move-out process, including unexpected charges and difficulties retrieving security deposits.
- KMKlaryssa MoranDec 11, 20255.0The Vanderbilt is a great community to live at! Beautiful grounds as well as great staff and management.
- JMJean Michael MelonDec 11, 20251.0Just move in here as the last resort, the office staff is really nice to get you to sign the lease now here’s some things no one tells you if you were in a two bedroom don’t expect the heater or the AC to either warm or cool that room at all. The meanest does the bare minimum if anything and they do it after you send email over email threatening not to pay rent if I could just get out of this complex I would but unfortunately for me steal more months in the lease agreement run don’t walk away from here 0 out of 10. Since I can’t relay to your message, how a I supposed to get in contact with ?
- AEAlex EskridgeJun 22, 20251.0•way over priced •they think their amenites are worth a $100 a month but it’s all very outdated and trash •MOLD MOLD MOLD •no security •has a strange odor that will not go away